Skyhigh Security experienced a minor incident on August 6, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 213 (Singapore SWG PoP 213), lasting 4h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 06, 2026, 09:44 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Aug 06, 2026, 09:45 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Aug 06, 2026, 10:03 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support. Traffic has been rerouted to alternative PoPs.
- resolved Aug 06, 2026, 02:35 PM UTC
Incident resolved