Skyhigh Security incident

[SKI-335] Incident - Service Degradation

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on July 30, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 205 (Tokyo SWG PoP 205) and 1 more component, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 05:37 PM UTC
Resolved
Jul 30, 2026, 08:39 PM UTC
Duration
3h 2m
Detected by Pingoru
Jul 30, 2026, 05:37 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)205 (Tokyo SWG PoP 205)281 (Tokyo SWG PoP 281)282 (Osaka SWG PoP 282)

Update timeline

  1. identified Jul 30, 2026, 05:37 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jul 30, 2026, 05:37 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Jul 30, 2026, 08:39 PM UTC

    Incident resolved