Skyhigh Security incident
SKI-373 - Incident - Service Degradation: Skyhigh SWG
Resolved after 5 hours 51 minutes, affecting Skyhigh SWG (Skyhigh SWG) and 293 (Ashburn VA SWG PoP 293) and 1 more, on September 8, 2026.
The service has stabilized and we continue to monitor it closely.
Affected components
Update timeline
- identified Sep 08, 2026, 05:14 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Sep 08, 2026, 05:15 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Sep 08, 2026, 05:53 PM UTC
The service has stabilized and we continue to monitor it closely.
- resolved Sep 08, 2026, 11:06 PM UTC
Incident resolved
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