Skyhigh Security incident

SKI-353 - Incident - Network latency observed

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on August 23, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 294 (Los Angeles CA SWG PoP 294), lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2026, 01:46 AM UTC
Resolved
Aug 23, 2026, 02:10 AM UTC
Duration
24m
Detected by Pingoru
Aug 23, 2026, 01:46 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)294 (Los Angeles CA SWG PoP 294)

Update timeline

  1. investigating Aug 23, 2026, 01:46 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 23, 2026, 01:47 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Aug 23, 2026, 02:10 AM UTC

    Incident resolved