Skyhigh Security incident

SKI-351 - Incident - Skyhigh Security UI is degraded

Skyhigh Security experienced a minor incident on August 20, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us) and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started: Aug 20, 2026, 07:08 AM UTC
Resolved: Aug 20, 2026, 09:04 AM UTC
Duration: 1h 56m
Detected by Pingoru: Aug 20, 2026, 07:08 AM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)

Update timeline

investigating Aug 20, 2026, 07:08 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Aug 20, 2026, 07:08 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Aug 20, 2026, 07:22 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Aug 20, 2026, 09:04 AM UTC

Incident resolved