Skyhigh Security incident

[SKI-341] Incident - Network latency observed

Skyhigh Security experienced a minor incident on August 5, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 266 (Bogota SWG PoP 266), lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started: Aug 05, 2026, 03:11 PM UTC
Resolved: Aug 05, 2026, 04:21 PM UTC
Duration: 1h 9m
Detected by Pingoru: Aug 05, 2026, 03:11 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)266 (Bogota SWG PoP 266)

Update timeline

identified Aug 05, 2026, 03:11 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Aug 05, 2026, 03:14 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Aug 05, 2026, 04:21 PM UTC

Incident resolved