Skyhigh Security Outage History

Skyhigh Security degraded · 1 active incident View live status →

Skyhigh Security had 143 outages in the last 2 years totaling 34h 42m of downtime — averaging 5.9 incidents per month.

There were 143 Skyhigh Security outages since December 4, 2025 totaling 34h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.skyhighsecurity.com

Minor September 24, 2026

SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites

Detected by Pingoru
Sep 24, 2026, 03:14 PM UTC
Resolved
Sep 24, 2026, 03:55 PM UTC
Duration
41m
Affected: Skyhigh CASB (Skyhigh CASB)Policy (Policy)production-us (production-us)
Timeline · 3 updates
  1. identified Sep 24, 2026, 03:14 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 24, 2026, 03:14 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 24, 2026, 03:55 PM UTC

    The root cause has been identified and Engineering is working on the fix

Read the full incident report →

Minor September 24, 2026

SKI-403 - Incident - Latency Observed

Detected by Pingoru
Sep 24, 2026, 12:54 PM UTC
Resolved
Sep 24, 2026, 01:09 PM UTC
Duration
14m
Affected: Skyhigh SWG (Skyhigh SWG)294 (Los Angeles CA SWG PoP 294)
Timeline · 3 updates
  1. identified Sep 24, 2026, 12:54 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 24, 2026, 12:54 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 24, 2026, 01:09 PM UTC

    Incident resolved

Read the full incident report →

Minor September 24, 2026

SKI-401 - Incident - Service Degradation

Detected by Pingoru
Sep 24, 2026, 09:22 AM UTC
Resolved
Sep 24, 2026, 11:21 AM UTC
Duration
1h 58m
Affected: Skyhigh SWG (Skyhigh SWG)213 (Singapore SWG PoP 213)
Timeline · 5 updates
  1. identified Sep 24, 2026, 09:22 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 24, 2026, 09:23 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Sep 24, 2026, 09:37 AM UTC

    Mitigation in place: All Skyhigh SSE SWG traffic is rerouted to alternate PoPs.

  4. investigating Sep 24, 2026, 10:26 AM UTC

    Mitigation in place: All Skyhigh SSE SWG traffic is rerouted to alternate PoPs.

  5. resolved Sep 24, 2026, 11:21 AM UTC

    Incident resolved

Read the full incident report →

Minor September 23, 2026

SKI-399 - Incident - Service Degradation

Detected by Pingoru
Sep 23, 2026, 06:12 PM UTC
Resolved
Sep 23, 2026, 07:02 PM UTC
Duration
49m
Affected: Skyhigh CASB (Skyhigh CASB)Skyhigh SWG (Skyhigh SWG)497 (GovCloud US West SWG PoP 497)
Timeline · 4 updates
  1. investigating Sep 23, 2026, 06:12 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 23, 2026, 06:12 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Sep 23, 2026, 07:00 PM UTC

    SWG Pop 497 is under planned maintenance.

  4. resolved Sep 23, 2026, 07:02 PM UTC

    Incident resolved

Read the full incident report →

Minor September 23, 2026

SKI-397 - Incident - Network latency observed - Policy updates delayed

Detected by Pingoru
Sep 23, 2026, 01:15 PM UTC
Resolved
Sep 23, 2026, 01:19 PM UTC
Duration
3m
Affected: Skyhigh SWG (Skyhigh SWG)Policy (Policy)284 (Bangalore SWG PoP 284)
Timeline · 3 updates
  1. identified Sep 23, 2026, 01:15 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 23, 2026, 01:16 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 23, 2026, 01:19 PM UTC

    Incident resolved

Read the full incident report →

Minor September 23, 2026

SKI-395 - Incident - High Volume Historical Email Alert Notifications

Detected by Pingoru
Sep 23, 2026, 10:48 AM UTC
Resolved
Sep 23, 2026, 11:08 AM UTC
Duration
20m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 3 updates
  1. identified Sep 23, 2026, 10:48 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 23, 2026, 10:49 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 23, 2026, 11:08 AM UTC

    Incident resolved

Read the full incident report →

Minor September 22, 2026

SKI-393 - Incident - Service Degradation on Notifications

Detected by Pingoru
Sep 22, 2026, 11:33 AM UTC
Resolved
Sep 22, 2026, 11:36 AM UTC
Duration
3m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 3 updates
  1. investigating Sep 22, 2026, 11:33 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 22, 2026, 11:33 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 22, 2026, 11:36 AM UTC

    Incident resolved

Read the full incident report →

Minor September 22, 2026

SKI-391 - Incident - Service Degradation

Detected by Pingoru
Sep 22, 2026, 07:52 AM UTC
Resolved
Sep 22, 2026, 09:45 AM UTC
Duration
1h 52m
Affected: Skyhigh SWG (Skyhigh SWG)213 (Singapore SWG PoP 213)
Timeline · 5 updates
  1. identified Sep 22, 2026, 07:52 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 22, 2026, 07:53 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Sep 22, 2026, 08:16 AM UTC

    All SSE traffic is redirected to alternate PoPs. Restoration of service in Singapore is ongoing

  4. investigating Sep 22, 2026, 09:43 AM UTC

    Service restored. Traffic is processed by the Singapore PoP again.

  5. resolved Sep 22, 2026, 09:45 AM UTC

    Incident resolved

Read the full incident report →

Minor September 22, 2026

SKI-389 - Incident - Service Degradation: Report Manager Interface via Skyhigh Security UI

Detected by Pingoru
Sep 22, 2026, 06:22 AM UTC
Resolved
Sep 22, 2026, 10:23 AM UTC
Duration
4h
Affected: Skyhigh CASB (Skyhigh CASB)glovcloud-us (GovCloud SuperPoP)
Timeline · 3 updates
  1. identified Sep 22, 2026, 06:22 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 22, 2026, 06:23 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 22, 2026, 10:23 AM UTC

    Incident resolved

Read the full incident report →

Major September 18, 2026

SKI-385 - Incident - Skyhigh UI Service Degradation

Detected by Pingoru
Sep 18, 2026, 01:55 PM UTC
Resolved
Sep 18, 2026, 01:55 PM UTC
Duration
—
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 1 update
  1. investigating Sep 18, 2026, 01:55 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor September 18, 2026

SKI-383 - Incident - Service degradation on Skyhigh UI.

Detected by Pingoru
Sep 18, 2026, 10:30 AM UTC
Resolved
Sep 18, 2026, 10:30 AM UTC
Duration
—
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 2 updates
  1. investigating Sep 18, 2026, 10:11 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved Sep 18, 2026, 10:30 AM UTC

    This issue is resolved.

Read the full incident report →

Minor September 12, 2026

SKI-381 - Incident - Network latency observed in Los Angeles PoP

Detected by Pingoru
Sep 12, 2026, 09:02 PM UTC
Resolved
Sep 12, 2026, 10:52 PM UTC
Duration
1h 50m
Affected: Skyhigh SWG (Skyhigh SWG)294 (Los Angeles CA SWG PoP 294)
Timeline · 6 updates
  1. investigating Sep 12, 2026, 09:02 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 12, 2026, 10:05 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Sep 12, 2026, 10:05 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Sep 12, 2026, 10:48 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. investigating Sep 12, 2026, 10:49 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  6. resolved Sep 12, 2026, 10:52 PM UTC

    Incident resolved

Read the full incident report →

Major September 10, 2026

SKI-379 - Incident - Skyhigh UI is inaccessible

Detected by Pingoru
Sep 10, 2026, 10:30 PM UTC
Resolved
Sep 10, 2026, 11:08 PM UTC
Duration
38m
Affected: Skyhigh CASB (Skyhigh CASB)glovcloud-us (GovCloud SuperPoP)
Timeline · 3 updates
  1. identified Sep 10, 2026, 10:30 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 10, 2026, 10:33 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 10, 2026, 11:08 PM UTC

    Incident resolved

Read the full incident report →

Minor September 9, 2026

SKI-375 - Incident - Service Degradation: Skyhigh SWG

Detected by Pingoru
Sep 09, 2026, 09:57 PM UTC
Resolved
Sep 10, 2026, 12:07 AM UTC
Duration
2h 9m
Affected: Skyhigh SWG (Skyhigh SWG)405 (Riyadh SWG PoP 405)445 (Jeddah SWG PoP 445)
Timeline · 4 updates
  1. investigating Sep 09, 2026, 09:57 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 09, 2026, 09:58 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Sep 09, 2026, 11:40 PM UTC

    The service has stabilized and we continue to monitor it closely.

  4. resolved Sep 10, 2026, 12:07 AM UTC

    Incident resolved

Read the full incident report →

Minor September 8, 2026

SKI-373 - Incident - Service Degradation: Skyhigh SWG

Detected by Pingoru
Sep 08, 2026, 05:14 PM UTC
Resolved
Sep 08, 2026, 11:06 PM UTC
Duration
5h 51m
Affected: Skyhigh SWG (Skyhigh SWG)293 (Ashburn VA SWG PoP 293)295 (North Bergen NJ SWG PoP 295)
Timeline · 4 updates
  1. identified Sep 08, 2026, 05:14 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 08, 2026, 05:15 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Sep 08, 2026, 05:53 PM UTC

    The service has stabilized and we continue to monitor it closely.

  4. resolved Sep 08, 2026, 11:06 PM UTC

    Incident resolved

Read the full incident report →

Minor September 6, 2026

SKI-371 - Incident - Latency Observed

Detected by Pingoru
Sep 06, 2026, 01:30 PM UTC
Resolved
Sep 06, 2026, 01:41 PM UTC
Duration
10m
Affected: Skyhigh SWG (Skyhigh SWG)211 (Frankfurt SWG PoP 211)
Timeline · 2 updates
  1. identified Sep 06, 2026, 01:30 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved Sep 06, 2026, 01:41 PM UTC

    Incident resolved

Read the full incident report →

Minor August 31, 2026

SKI-365 - Incident - Network Latency Observed

Detected by Pingoru
Aug 31, 2026, 08:28 AM UTC
Resolved
Aug 31, 2026, 12:40 PM UTC
Duration
4h 11m
Affected: Skyhigh SWG (Skyhigh SWG)278 (Paris SWG PoP 278)
Timeline · 4 updates
  1. investigating Aug 31, 2026, 08:28 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 31, 2026, 08:29 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Aug 31, 2026, 12:06 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Aug 31, 2026, 12:40 PM UTC

    Incident resolved

Read the full incident report →

Minor August 28, 2026

SKI-363 - Incident - Network latency detected

Detected by Pingoru
Aug 28, 2026, 02:10 AM UTC
Resolved
Aug 28, 2026, 05:44 AM UTC
Duration
3h 34m
Affected: Skyhigh SWG (Skyhigh SWG)398 (Sao Paulo SWG PoP 398)
Timeline · 3 updates
  1. investigating Aug 28, 2026, 02:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 28, 2026, 02:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Aug 28, 2026, 05:44 AM UTC

    Incident resolved

Read the full incident report →

Minor August 27, 2026

SKI-361 - Incident - Network latency observed - Policy updates delayed

Detected by Pingoru
Aug 27, 2026, 07:33 PM UTC
Resolved
Aug 27, 2026, 08:30 PM UTC
Duration
57m
Affected: Skyhigh SWG (Skyhigh SWG)Policy (Policy)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)257 (Miami FL SWG PoP 257)266 (Bogota SWG PoP 266)398 (Sao Paulo SWG PoP 398)441 (Sao Paulo SWG PoP 441)212 (Sao Paulo SWG PoP 212)
Timeline · 3 updates
  1. investigating Aug 27, 2026, 07:33 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 27, 2026, 07:33 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Aug 27, 2026, 08:30 PM UTC

    Incident resolved

Read the full incident report →

Minor August 27, 2026

SKI-359 - Incident - Network latency observed

Detected by Pingoru
Aug 27, 2026, 06:21 AM UTC
Resolved
Aug 27, 2026, 06:55 AM UTC
Duration
34m
Affected: Skyhigh SWG (Skyhigh SWG)398 (Sao Paulo SWG PoP 398)
Timeline · 3 updates
  1. investigating Aug 27, 2026, 06:21 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 27, 2026, 06:21 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Aug 27, 2026, 06:55 AM UTC

    Incident resolved

Read the full incident report →

Minor August 25, 2026

SKI-357 - Incident - Network latency detected

Detected by Pingoru
Aug 25, 2026, 05:45 AM UTC
Resolved
Aug 25, 2026, 07:24 AM UTC
Duration
1h 39m
Affected: Skyhigh SWG (Skyhigh SWG)210 (Frankfurt SWG PoP 210)
Timeline · 4 updates
  1. investigating Aug 25, 2026, 05:45 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 25, 2026, 05:45 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Aug 25, 2026, 06:03 AM UTC

    Latency back to normal. Situation is closely monitored.

  4. resolved Aug 25, 2026, 07:24 AM UTC

    Incident resolved

Read the full incident report →

Minor August 24, 2026

SKI-355 - Incident - Network latency observed

Detected by Pingoru
Aug 24, 2026, 02:48 AM UTC
Resolved
Aug 24, 2026, 03:04 AM UTC
Duration
16m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)
Timeline · 4 updates
  1. investigating Aug 24, 2026, 02:48 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 24, 2026, 02:50 AM UTC

    We are currently investigating and working on fixing the issue, Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Aug 24, 2026, 03:04 AM UTC

    Incident resolved

  4. investigating Aug 24, 2026, 03:54 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor August 23, 2026

SKI-353 - Incident - Network latency observed

Detected by Pingoru
Aug 23, 2026, 01:46 AM UTC
Resolved
Aug 23, 2026, 02:10 AM UTC
Duration
24m
Affected: Skyhigh SWG (Skyhigh SWG)294 (Los Angeles CA SWG PoP 294)
Timeline · 3 updates
  1. investigating Aug 23, 2026, 01:46 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 23, 2026, 01:47 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Aug 23, 2026, 02:10 AM UTC

    Incident resolved

Read the full incident report →

Minor August 20, 2026

SKI-351 - Incident - Skyhigh Security UI is degraded

Detected by Pingoru
Aug 20, 2026, 07:08 AM UTC
Resolved
Aug 20, 2026, 09:04 AM UTC
Duration
1h 56m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)
Timeline · 4 updates
  1. investigating Aug 20, 2026, 07:08 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 20, 2026, 07:08 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Aug 20, 2026, 07:22 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Aug 20, 2026, 09:04 AM UTC

    Incident resolved

Read the full incident report →

Minor August 19, 2026

[SKI-349] Incident - Latency observed between Europe and South America

Detected by Pingoru
Aug 19, 2026, 08:01 AM UTC
Resolved
Aug 19, 2026, 08:23 AM UTC
Duration
22m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)266 (Bogota SWG PoP 266)398 (Sao Paulo SWG PoP 398)441 (Sao Paulo SWG PoP 441)212 (Sao Paulo SWG PoP 212)
Timeline · 4 updates
  1. investigating Aug 19, 2026, 08:01 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Aug 19, 2026, 08:01 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Aug 19, 2026, 08:19 AM UTC

    Latency normalized, situation is monitored.

  4. resolved Aug 19, 2026, 08:23 AM UTC

    Incident resolved

Read the full incident report →