Skyhigh Security Outage History

Skyhigh Security is up right now

There were 49 Skyhigh Security outages since February 4, 2026 totaling 458h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.skyhighsecurity.com

Minor April 28, 2026

Incident - Performance Degradation: NRT DLP Event Processing.

Detected by Pingoru
Apr 28, 2026, 02:35 PM UTC
Resolved
Apr 28, 2026, 07:36 PM UTC
Duration
5h 1m
Affected: Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)
Timeline · 3 updates
  1. identified Apr 28, 2026, 02:35 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 28, 2026, 02:37 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 28, 2026, 07:36 PM UTC

    Incident resolved

Read the full incident report →

Minor April 27, 2026

Incident - Performance Degradation: NRT DLP Event Processing.

Detected by Pingoru
Apr 27, 2026, 04:07 PM UTC
Resolved
Apr 28, 2026, 02:40 AM UTC
Duration
10h 32m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)
Timeline · 3 updates
  1. identified Apr 27, 2026, 04:07 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 27, 2026, 04:09 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 28, 2026, 02:40 AM UTC

    Incident resolved

Read the full incident report →

Minor April 27, 2026

Incident - Latency Observed.

Detected by Pingoru
Apr 27, 2026, 11:41 AM UTC
Resolved
Apr 27, 2026, 03:49 PM UTC
Duration
4h 8m
Affected: Skyhigh SWG (Skyhigh SWG)293 (Ashburn VA SWG PoP 293)
Timeline · 2 updates
  1. investigating Apr 27, 2026, 11:41 AM UTC

    We continue to actively monitor the traffic distribution between the remaining PoPs this traffic will be rerouted. No impact expected, your protections remains fully functional.

  2. resolved Apr 27, 2026, 03:49 PM UTC

    Incident resolved

Read the full incident report →

Major April 27, 2026

Incident - Inline email DLP and Dashboard UI are impacted

Detected by Pingoru
Apr 27, 2026, 07:37 AM UTC
Resolved
Apr 27, 2026, 02:48 PM UTC
Duration
7h 10m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 6 updates
  1. identified Apr 27, 2026, 07:37 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 27, 2026, 07:38 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 27, 2026, 09:15 AM UTC

    We are currently investigating an issue that may impact UI performance. Service may not be fully available for some customers. Status will be updated when resolved, for further assistance, please contact Skyhigh Support.

  4. investigating Apr 27, 2026, 11:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. investigating Apr 27, 2026, 12:24 PM UTC

    We are investigating a situation affecting service performance and availability. Some users may experience limited access. We will provide updates as they become available; please contact Skyhigh Support for further assistance.

  6. resolved Apr 27, 2026, 02:48 PM UTC

    Incident resolved

Read the full incident report →

Minor April 26, 2026

Incident - Observed latency on US East region.

Detected by Pingoru
Apr 26, 2026, 04:49 PM UTC
Resolved
Apr 26, 2026, 09:55 PM UTC
Duration
5h 5m
Affected: Skyhigh SWG (Skyhigh SWG)293 (Ashburn VA SWG PoP 293)
Timeline · 4 updates
  1. identified Apr 26, 2026, 04:49 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 26, 2026, 04:50 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 26, 2026, 05:17 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Your traffic will be rerouted. No customer impact expected.

  4. resolved Apr 26, 2026, 09:55 PM UTC

    Incident resolved

Read the full incident report →

Minor April 24, 2026

Incident - Latency Observed

Detected by Pingoru
Apr 24, 2026, 09:45 AM UTC
Resolved
Apr 24, 2026, 12:37 PM UTC
Duration
2h 51m
Affected: Skyhigh SWG (Skyhigh SWG)293 (Ashburn VA SWG PoP 293)
Timeline · 3 updates
  1. investigating Apr 24, 2026, 09:45 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 24, 2026, 09:46 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 24, 2026, 12:37 PM UTC

    Incident resolved

Read the full incident report →

Minor April 23, 2026

Incident - AWS S3 Events Failing to Ingest

Detected by Pingoru
Apr 23, 2026, 10:07 PM UTC
Resolved
Apr 24, 2026, 07:15 AM UTC
Duration
9h 7m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 5 updates
  1. identified Apr 23, 2026, 10:07 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 23, 2026, 10:10 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 23, 2026, 10:41 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. investigating Apr 24, 2026, 04:33 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  5. resolved Apr 24, 2026, 07:15 AM UTC

    Incident resolved

Read the full incident report →

Minor April 22, 2026

Incident - Latency observed on Brazil region

Detected by Pingoru
Apr 22, 2026, 07:25 PM UTC
Resolved
Apr 22, 2026, 07:45 PM UTC
Duration
20m
Affected: Skyhigh SWG (Skyhigh SWG)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)
Timeline · 3 updates
  1. identified Apr 22, 2026, 07:25 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 22, 2026, 07:26 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 22, 2026, 07:45 PM UTC

    This incident is resolved.

Read the full incident report →

Minor April 20, 2026

Incident - Gateway anti-malware failures observed

Detected by Pingoru
Apr 20, 2026, 03:06 AM UTC
Resolved
Apr 20, 2026, 03:47 AM UTC
Duration
40m
Affected: Skyhigh SWG (Skyhigh SWG)285 (Singapore SWG PoP 285)
Timeline · 3 updates
  1. identified Apr 20, 2026, 03:06 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 20, 2026, 03:09 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 20, 2026, 03:47 AM UTC

    Incident resolved

Read the full incident report →

Major April 16, 2026

Incident - Skyhigh UI not accessible in US

Detected by Pingoru
Apr 16, 2026, 03:45 PM UTC
Resolved
Apr 17, 2026, 09:08 PM UTC
Duration
1d 5h
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 11 updates
  1. identified Apr 16, 2026, 03:45 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 16, 2026, 03:49 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 16, 2026, 04:17 PM UTC

    We are currently investigating an issue that may impact Skyhigh UI availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Apr 16, 2026, 04:48 PM UTC

    Incident resolved

  5. investigating Apr 16, 2026, 05:29 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  6. investigating Apr 16, 2026, 06:10 PM UTC

    We are currently investigating an issue that may impact Skyhigh UI availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  7. investigating Apr 16, 2026, 06:26 PM UTC

    We are currently investigating an issue that may impact Skyhigh UI and Incidents API performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  8. investigating Apr 17, 2026, 03:08 PM UTC

    We are currently investigating an intermittent issue that may impact Skyhigh UI and Incidents API performance. Services are currently stable and actively monitored. For further assistance, please contact Skyhigh Support

  9. investigating Apr 17, 2026, 07:59 PM UTC

    We are still investigating the intermittent issue that may impact Skyhigh UI and Incidents API performance. Services are currently stable and actively monitored. For further assistance, please contact Skyhigh Support

  10. investigating Apr 17, 2026, 08:06 PM UTC

    We are still investigating the intermittent issue that may impact Skyhigh UI and Incidents API performance. Services are currently stable and actively monitored. For further assistance, please contact Skyhigh Support.

  11. resolved Apr 17, 2026, 09:08 PM UTC

    Incident resolved

Read the full incident report →

Minor April 16, 2026

Incident - Latency observed

Detected by Pingoru
Apr 16, 2026, 11:05 AM UTC
Resolved
Apr 16, 2026, 12:40 PM UTC
Duration
1h 35m
Affected: Skyhigh SWG (Skyhigh SWG)206 (Sao Paulo SWG PoP 206)207 (Rio De Janeiro SWG PoP 207)398 (Sao Paulo SWG PoP 398)436 (Sao Paulo SWG PoP 436)441 (Sao Paulo SWG PoP 441)
Timeline · 3 updates
  1. identified Apr 16, 2026, 11:05 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 16, 2026, 11:56 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 16, 2026, 12:40 PM UTC

    Incident resolved

Read the full incident report →

Minor April 16, 2026

Incident - Network latency observed

Detected by Pingoru
Apr 16, 2026, 08:40 AM UTC
Resolved
Apr 16, 2026, 09:07 AM UTC
Duration
27m
Affected: Skyhigh SWG (Skyhigh SWG)282 (Osaka SWG PoP 282)
Timeline · 3 updates
  1. identified Apr 16, 2026, 08:40 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 16, 2026, 09:01 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 16, 2026, 09:07 AM UTC

    Incident resolved

Read the full incident report →

Major April 16, 2026

Incident - Skyhigh Security UI Dashboard inaccessible in USPROD

Detected by Pingoru
Apr 16, 2026, 04:30 AM UTC
Resolved
Apr 16, 2026, 05:37 AM UTC
Duration
1h 7m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 3 updates
  1. identified Apr 16, 2026, 04:30 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved Apr 16, 2026, 05:37 AM UTC

    Issue has been resolved

  3. resolved Apr 16, 2026, 05:37 AM UTC

    Incident resolved

Read the full incident report →

Minor April 14, 2026

Incident - Delay in processing NRT DLP events in EU Prod

Detected by Pingoru
Apr 14, 2026, 12:13 PM UTC
Resolved
Apr 14, 2026, 02:35 PM UTC
Duration
2h 22m
Affected: Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)Data Loss Prevention (Data Loss Prevention)
Timeline · 3 updates
  1. identified Apr 14, 2026, 12:13 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 14, 2026, 12:14 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 14, 2026, 02:35 PM UTC

    Incident resolved

Read the full incident report →

Minor April 10, 2026

Incident - Service Degradation: Web analytics Interface via Skyhigh Security UI

Detected by Pingoru
Apr 10, 2026, 07:42 PM UTC
Resolved
Apr 11, 2026, 01:38 AM UTC
Duration
5h 55m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)
Timeline · 4 updates
  1. identified Apr 10, 2026, 07:42 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 10, 2026, 07:44 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 10, 2026, 07:53 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Apr 11, 2026, 01:38 AM UTC

    This issue is resolved.

Read the full incident report →

Minor April 10, 2026

Incident - No Slack DLP Event Processed in Singapore

Detected by Pingoru
Apr 10, 2026, 07:42 AM UTC
Resolved
Apr 10, 2026, 10:25 AM UTC
Duration
2h 43m
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)
Timeline · 3 updates
  1. identified Apr 10, 2026, 07:42 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 10, 2026, 07:43 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 10, 2026, 10:25 AM UTC

    The issue has been resolved.

Read the full incident report →

Minor April 9, 2026

Incident - Loss of DSPM events in EU region

Detected by Pingoru
Apr 09, 2026, 09:45 AM UTC
Resolved
Apr 09, 2026, 10:25 AM UTC
Duration
40m
Affected: Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)Data Loss Prevention (Data Loss Prevention)
Timeline · 3 updates
  1. identified Apr 09, 2026, 09:45 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 09, 2026, 10:00 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 09, 2026, 10:25 AM UTC

    Issue has been resolved

Read the full incident report →

Minor April 9, 2026

Intermittent slowness in API Response

Detected by Pingoru
Apr 09, 2026, 06:40 AM UTC
Resolved
Apr 09, 2026, 01:10 PM UTC
Duration
6h 30m
Affected: Skyhigh CASB (Skyhigh CASB)production-eu (production-eu)Data Loss Prevention (Data Loss Prevention)
Timeline · 3 updates
  1. identified Apr 09, 2026, 06:40 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 09, 2026, 11:03 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 09, 2026, 01:10 PM UTC

    Issue has been resolved

Read the full incident report →

Minor April 8, 2026

Incident - Network Latency Observed from Hong Kong to New Delhi (Noida)

Detected by Pingoru
Apr 08, 2026, 12:10 AM UTC
Resolved
Apr 08, 2026, 01:33 AM UTC
Duration
1h 23m
Affected: Skyhigh SWG (Skyhigh SWG)202 (Noida SWG PoP 202)286 (Hong Kong SWG PoP 286)
Timeline · 3 updates
  1. identified Apr 08, 2026, 12:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 08, 2026, 12:11 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 08, 2026, 01:33 AM UTC

    This issue has been resolved

Read the full incident report →

Minor April 7, 2026

Incident - Event Drops Observed for MS OneDrive and SharePoint in US/EU Prod

Detected by Pingoru
Apr 07, 2026, 08:24 AM UTC
Resolved
Apr 13, 2026, 01:23 PM UTC
Duration
6d 4h
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)
Timeline · 3 updates
  1. identified Apr 07, 2026, 08:24 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 07, 2026, 08:25 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 13, 2026, 01:23 PM UTC

    Issue has been resolved

Read the full incident report →

Minor April 3, 2026

Incident - Log storage backend experiencing service degradation in the London region

Detected by Pingoru
Apr 03, 2026, 05:00 PM UTC
Resolved
Apr 03, 2026, 08:26 PM UTC
Duration
3h 26m
Affected: Skyhigh SWG (Skyhigh SWG)Logging (Logging)
Timeline · 4 updates
  1. identified Apr 03, 2026, 05:00 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 03, 2026, 07:52 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Apr 03, 2026, 07:53 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Apr 03, 2026, 08:26 PM UTC

    The issue is resolved.

Read the full incident report →

Minor April 1, 2026

Incident - Policy replication delay

Detected by Pingoru
Apr 01, 2026, 02:23 AM UTC
Resolved
Apr 01, 2026, 05:13 AM UTC
Duration
2h 50m
Affected: Policy (Policy)293 (Ashburn VA SWG PoP 293)
Timeline · 3 updates
  1. investigating Apr 01, 2026, 02:23 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Apr 01, 2026, 02:24 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Apr 01, 2026, 05:13 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

Read the full incident report →

Minor March 31, 2026

Incident - Partial impact to policy management and EDM scanning in GovCloud

Detected by Pingoru
Mar 31, 2026, 09:33 PM UTC
Resolved
Mar 31, 2026, 09:43 PM UTC
Duration
9m
Affected: Skyhigh CASB (Skyhigh CASB)glovcloud-us (GovCloud SuperPoP)
Timeline · 3 updates
  1. identified Mar 31, 2026, 09:33 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Mar 31, 2026, 09:37 PM UTC

    The issue is resolved.

  3. resolved Mar 31, 2026, 09:43 PM UTC

    The issue is resolved.

Read the full incident report →

Minor March 30, 2026

Incident - Potential O365 Login Issues using reverse proxy

Detected by Pingoru
Mar 30, 2026, 04:02 PM UTC
Resolved
Apr 08, 2026, 06:00 AM UTC
Duration
8d 13h
Affected: Skyhigh CASB (Skyhigh CASB)production-us (production-us)production-eu (production-eu)
Timeline · 4 updates
  1. identified Mar 30, 2026, 04:02 PM UTC

    We are investigating login failures for users accessing Office 365 through our reverse proxy services without using Single Sign-On (SSO). A Microsoft change is causing it. A fix will be rolled out soon. For assistance, please contact Skyhigh Support.

  2. investigating Mar 30, 2026, 04:02 PM UTC

    We are investigating login failures for users accessing Office 365 through our reverse proxy services without using Single Sign-On (SSO). A Microsoft change is causing it. A fix will be rolled out soon. For assistance, please contact Skyhigh Support.

  3. investigating Mar 31, 2026, 02:00 PM UTC

    We are investigating login failures for users accessing Office 365 through our reverse proxy services without using Single Sign-On (SSO). A Microsoft change is causing it. A fix will be rolled out soon. For assistance, please contact Skyhigh Support.

  4. resolved Apr 08, 2026, 06:00 AM UTC

    The issue has been resolved.

Read the full incident report →

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