Skyhigh Security incident
SKI-365 - Incident - Network Latency Observed
Resolved after 4 hours 11 minutes, affecting Skyhigh SWG (Skyhigh SWG) and 278 (Paris SWG PoP 278), on August 31, 2026.
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
Affected components
Update timeline
- investigating Aug 31, 2026, 08:28 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Aug 31, 2026, 08:29 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Aug 31, 2026, 12:06 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Aug 31, 2026, 12:40 PM UTC
Incident resolved
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