Nuance Diagnostic Cloud Solutions incident

PowerShare Website/Web Application Issues

Minor Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a minor incident on July 7, 2025 affecting PowerShare Platform and Precision Imaging Network, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2025, 01:06 PM UTC
Resolved
Jul 07, 2025, 06:01 PM UTC
Duration
4h 55m
Detected by Pingoru
Jul 07, 2025, 01:06 PM UTC

Affected components

PowerShare PlatformPrecision Imaging Network

Update timeline

  1. monitoring Jul 07, 2025, 04:32 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following when using the platform + eUnity - Certificate not trusted, Error loading eUnity + HL7 Reports not updating + -

  2. monitoring Jul 07, 2025, 05:07 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jul 07, 2025, 06:01 PM UTC

    Issues resolved. Note: RadBridge service may need to be restarted on impacted PowerScribe servers before reports will resume sending to PowerShare.