Nuance Diagnostic Cloud Solutions incident

PowerShare Auto Order Generation Issues

Major Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a major incident on November 5, 2025 affecting PowerShare Platform, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 08:18 PM UTC
Resolved
Nov 05, 2025, 09:11 PM UTC
Duration
52m
Detected by Pingoru
Nov 05, 2025, 08:18 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. monitoring Nov 05, 2025, 08:18 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Auto Order Generation Behavior: Users may experience any of the following intermittently: + Delays reconciling studies through the Auto Order Generation (AOG) workflow. - Studies stuck on posted status in local UltraGateway web worklist(s)

  2. resolved Nov 05, 2025, 09:11 PM UTC

    Issues resolved.