Nuance Diagnostic Cloud Solutions incident

PowerShare Report Processing Delays

Resolved after 47 minutes, affecting PowerShare Platform, on June 17, 2026.

resolved Jun 17, 2026, 01:30 PM UTC

The backlog has been cleared, and reports are now processing within normal expectations.

Started
Jun 17, 2026, 12:43 PM UTC
Resolved
Jun 17, 2026, 01:30 PM UTC
Duration
47m
Detected by Pingoru
Jun 17, 2026, 12:43 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. monitoring Jun 17, 2026, 12:43 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays attaching reports to studies in PowerShare Images: Image uploads/downloads are not impacted by this issue.

  2. resolved Jun 17, 2026, 01:30 PM UTC

    The backlog has been cleared, and reports are now processing within normal expectations.

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