Nuance Diagnostic Cloud Solutions incident
PowerShare Report Processing Delays
Nuance Diagnostic Cloud Solutions experienced a minor incident on June 17, 2026 affecting PowerShare Platform, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
PowerShare Platform
Update timeline
- monitoring Jun 17, 2026, 12:43 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays attaching reports to studies in PowerShare Images: Image uploads/downloads are not impacted by this issue.
- resolved Jun 17, 2026, 01:30 PM UTC
The backlog has been cleared, and reports are now processing within normal expectations.