Nuance Diagnostic Cloud Solutions incident

PowerShare - Messaging/Notification Email Delays

Resolved after 32 minutes, affecting PowerShare Platform, on October 8, 2026.

monitoring Oct 08, 2026, 01:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 08, 2026, 12:59 PM UTC
Resolved
Oct 08, 2026, 01:32 PM UTC
Duration
32m
Detected by Pingoru
Oct 08, 2026, 12:59 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. identified Oct 08, 2026, 12:59 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Problems accessing messages in the PowerShare messages page Images: Upload/downloads are not impacted by this issue.

  2. monitoring Oct 08, 2026, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 08, 2026, 01:32 PM UTC

    This incident has been resolved.

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