Nuance Diagnostic Cloud Solutions incident

Service Disruption: mPower Cloud - Canada Region

Nuance Diagnostic Cloud Solutions experienced a major incident on June 23, 2026 affecting Canada, lasting 16m. The incident has been resolved; the full update timeline is below.

Started: Jun 23, 2026, 04:55 PM UTC
Resolved: Jun 23, 2026, 05:12 PM UTC
Duration: 16m
Detected by Pingoru: Jun 23, 2026, 04:55 PM UTC

Affected components

Canada

Update timeline

identified Jun 23, 2026, 04:55 PM UTC

We are currently experiencing an issue affecting mPower Cloud. As a result, customers may be unable to access or use the platform at this time. Our engineering team has identified the service disruption and is actively working to restore service as quickly as possible.
resolved Jun 23, 2026, 05:12 PM UTC

mPower Cloud is fully operational. If there are any further issues, please contact Support.