Nuance Diagnostic Cloud Solutions incident

Precision Imaging Network Operational Issues

Resolved after 13 minutes, affecting Precision Imaging Network, on September 9, 2026.

resolved Sep 09, 2026, 01:09 PM UTC

The issue affecting the Riverain CT AI service on the Precision Imaging Network has been resolved. Service has been restored and processing is operating normally. We will continue to monitor the environment to ensure stability. Thank you for your patience while we worked with the vendor to address this issue.

Started
Sep 09, 2026, 12:55 PM UTC
Resolved
Sep 09, 2026, 01:09 PM UTC
Duration
13m
Detected by Pingoru
Sep 09, 2026, 12:55 PM UTC

Affected components

Precision Imaging Network

Update timeline

  1. investigating Sep 09, 2026, 12:55 PM UTC

    The Riverain CT AI service is currently experiencing technical issues within the Precision Imaging Network (PIN). Our team is actively working with the vendor to identify the cause and restore normal functionality as quickly as possible. We will provide updates on this status page as more information becomes available.

  2. resolved Sep 09, 2026, 01:09 PM UTC

    The issue affecting the Riverain CT AI service on the Precision Imaging Network has been resolved. Service has been restored and processing is operating normally. We will continue to monitor the environment to ensure stability. Thank you for your patience while we worked with the vendor to address this issue.

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