Resolved after 42 minutes, affecting PowerShare Platform and Precision Imaging Network, on October 13, 2026.
the issue is resolved we are waiting for verification that the system is back to normal.
Affected components
Update timeline
- identified Oct 13, 2026, 07:39 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare - Impacting File Upload Tool(s) - Impacting Accelerator Gateway (AGW) Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
- monitoring Oct 13, 2026, 08:13 PM UTC
the issue is resolved we are waiting for verification that the system is back to normal.
- resolved Oct 13, 2026, 08:22 PM UTC
The delays have been resolved.
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