Nuance Diagnostic Cloud Solutions incident

PowerShare Website/Web Application Password Reset/Set Issues

Major Ongoing View vendor source →

Nuance Diagnostic Cloud Solutions is currently experiencing a major incident affecting PowerShare Platform, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 04:04 PM UTC
Resolved
Ongoing
Duration
● 1h 2m
Detected by Pingoru
May 21, 2026, 04:04 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. investigating May 21, 2026, 04:04 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems setting passwords for user accounts in PowerShare - Existing users may not be able to reset their passwords - New users may not be able to set their initial passwords