Nuance Diagnostic Cloud Solutions incident

PowerShare Website/Web Application Issues

Resolved after 30 minutes, affecting PowerShare Platform, on July 28, 2026.

monitoring Jul 28, 2026, 10:27 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare + Delays when pushing images to PACS + Problems reconciling/editing images on PowerShare + Problems nominating images on PowerShare + Problems viewing images on PowerShare + Problems accessing PowerShare website Images: Users are encouraged to wait on re-sending images to PowerShare or pushing studies to PACS as we are processing through a backlog of send requests.

Started
Jul 28, 2026, 10:27 PM UTC
Resolved
Jul 28, 2026, 10:57 PM UTC
Duration
30m
Detected by Pingoru
Jul 28, 2026, 10:27 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. monitoring Jul 28, 2026, 10:27 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare + Delays when pushing images to PACS + Problems reconciling/editing images on PowerShare + Problems nominating images on PowerShare + Problems viewing images on PowerShare + Problems accessing PowerShare website Images: Users are encouraged to wait on re-sending images to PowerShare or pushing studies to PACS as we are processing through a backlog of send requests.

  2. resolved Jul 28, 2026, 10:57 PM UTC

    This incident has been resolved.

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