Nuance Diagnostic Cloud Solutions incident
PowerShare - Database Delays
Resolved after 5 hours 36 minutes, affecting PowerShare Platform and Precision Imaging Network, on September 21, 2026.
Processing queue has cleared; Infrastructure team will continue to monitor performance for next several days. We sincerely apologize for the inconvenience, and appreciate your patience
Affected components
Update timeline
- identified Sep 21, 2026, 08:38 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when pushing images to PACS Images: Users are encouraged to wait on re-pushing images to PACS as we are processing through a backlog of pushed images.
- monitoring Sep 21, 2026, 09:30 PM UTC
Processing queue has cleared; Infrastructure team will continue to monitor performance for next several days. We sincerely apologize for the inconvenience, and appreciate your patience
- resolved Sep 22, 2026, 02:15 AM UTC
This incident has been resolved.
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