Nuance Diagnostic Cloud Solutions incident

PowerShare - Push to PACS Delays

Resolved after 25 minutes, affecting PowerShare Platform and Precision Imaging Network, on April 5, 2026.

investigating Apr 05, 2026, 05:52 AM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when pushing images to PACS Images: Users are encouraged to wait on re-pushing images to PACS as we are processing through a backlog of pushed images.

Started
Apr 05, 2026, 05:52 AM UTC
Resolved
Apr 05, 2026, 06:17 AM UTC
Duration
25m
Detected by Pingoru
Apr 05, 2026, 05:52 AM UTC

Affected components

PowerShare PlatformPrecision Imaging Network

Update timeline

  1. investigating Apr 05, 2026, 05:52 AM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when pushing images to PACS Images: Users are encouraged to wait on re-pushing images to PACS as we are processing through a backlog of pushed images.

  2. resolved Apr 05, 2026, 06:17 AM UTC

    This incident has been resolved.

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