Nuance Diagnostic Cloud Solutions incident
PowerShare - Study Copy Delays
Resolved after 2 hours 20 minutes, affecting PowerShare Platform, on May 8, 2026.
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Study copy delays - Copying shared to mine studies will take longer than normal to complete. Images: Normal DICOM image processing is not impacted. Images may be still be uploaded/pushed-to-PACS/viewed in our advanced viewer normally without delays.
Affected components
Update timeline
- identified May 08, 2026, 06:54 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Study copy delays - Copying shared to mine studies will take longer than normal to complete. Images: Normal DICOM image processing is not impacted. Images may be still be uploaded/pushed-to-PACS/viewed in our advanced viewer normally without delays.
- resolved May 08, 2026, 09:14 PM UTC
This incident has been resolved.
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