Nuance Diagnostic Cloud Solutions incident

PowerShare eUnity viewer Issues

Major Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a major incident on November 4, 2025 affecting PowerShare Platform, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 01:21 PM UTC
Resolved
Nov 04, 2025, 01:30 PM UTC
Duration
9m
Detected by Pingoru
Nov 04, 2025, 01:21 PM UTC

Affected components

PowerShare Platform

Update timeline

  1. monitoring Nov 04, 2025, 01:21 PM UTC

    Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems launching eUnity viewer - 502 Bad Gateway error

  2. resolved Nov 04, 2025, 01:30 PM UTC

    Viewer issues resolved.