Nuance Diagnostic Cloud Solutions incident

PowerShare eUnity viewer Issues

Resolved after 9 minutes, affecting PowerShare Platform, on November 4, 2025.

monitoring Nov 04, 2025, 01:21 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems launching eUnity viewer - 502 Bad Gateway error

Started: Nov 04, 2025, 01:21 PM UTC
Resolved: Nov 04, 2025, 01:30 PM UTC
Duration: 9m
Detected by Pingoru: Nov 04, 2025, 01:21 PM UTC

Affected components

PowerShare Platform

Update timeline

monitoring Nov 04, 2025, 01:21 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following intermittently: + Problems launching eUnity viewer - 502 Bad Gateway error
resolved Nov 04, 2025, 01:30 PM UTC

Viewer issues resolved.

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