Nuance Diagnostic Cloud Solutions incident
PowerShare Auto Order Generation Delays
Resolved after 2 hours 12 minutes, affecting PowerShare Platform, on August 18, 2026.
A fix has been deployed and we are validating.
Affected components
Update timeline
- investigating Aug 18, 2026, 02:38 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays for studies pushed into the Auto Order Generation (AOG) workflow - Study status not changing (stuck in blank or posted status) - Studies not routing through workflow. Images: Users are encouraged to wait on re-pushing images to their AOG workflow as we are processing through a backlog.
- monitoring Aug 18, 2026, 04:17 PM UTC
A fix has been deployed and we are validating.
- resolved Aug 18, 2026, 04:50 PM UTC
AOG issues resolved.
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