Nuance Diagnostic Cloud Solutions incident
PowerShare - Hl7 reporting delays
Resolved after 7 hours 38 minutes, affecting PowerShare Platform, on July 15, 2026.
Impact now isolated to delays attaching reports to images. Other workflows are no longer impacted, queues are caught up, processing times are back within normal expectations.
Affected components
Update timeline
- monitoring Jul 15, 2026, 12:45 PM UTC
Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays attaching HL7 reports to uploaded images Images: These delays will not impact upload/download times for images.
- monitoring Jul 15, 2026, 04:22 PM UTC
Impact has spread to other workflows - status page updated to reflect current impact.
- monitoring Jul 15, 2026, 06:07 PM UTC
Impact now isolated to delays attaching reports to images. Other workflows are no longer impacted, queues are caught up, processing times are back within normal expectations.
- resolved Jul 16, 2026, 05:27 AM UTC
This incident has been resolved.
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