Nuance Diagnostic Cloud Solutions incident

Scheduled Maintenance

Critical Resolved View vendor source →

Nuance Diagnostic Cloud Solutions experienced a critical incident on August 17, 2025, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2025, 10:22 AM UTC
Resolved
Aug 17, 2025, 12:06 PM UTC
Duration
1h 43m
Detected by Pingoru
Aug 17, 2025, 10:22 AM UTC

Update timeline

  1. investigating Aug 17, 2025, 10:22 AM UTC

    Description: System is being moved from Nuance Azure environment to Primordial Design Inc’s Azure environment. Platforms Affected: PowerConnect Communicator Behavior: PowerConnect Communicator will be unavailable during this time Post Maintenance: No software updates or local changes are required by clients in regard to this maintenance.

  2. resolved Aug 17, 2025, 12:06 PM UTC

    This incident has been resolved.