Nuance Diagnostic Cloud Solutions incident

PowerShare Upload Delays

Nuance Diagnostic Cloud Solutions experienced a notice incident on September 22, 2025 affecting PowerShare Platform and Precision Imaging Network, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started: Sep 22, 2025, 04:11 PM UTC
Resolved: Sep 22, 2025, 05:29 PM UTC
Duration: 1h 18m
Detected by Pingoru: Sep 22, 2025, 04:11 PM UTC

Affected components

PowerShare PlatformPrecision Imaging Network

Update timeline

monitoring Sep 22, 2025, 04:11 PM UTC

Issue: We are investigating service issues on the PowerShare network. Platform: PowerShare Network - (https://www1.nuancepowershare.com) Behavior: Users may experience any of the following: + Delays when uploading images to PowerShare - Impacting File Upload Tool(s) - Impacting Accelerator Gateway (AGW) Images: Users are encouraged to wait on re-pushing images as we are processing through a backlog.
resolved Sep 22, 2025, 05:29 PM UTC

This incident has been resolved.