Netskope incident

Service Impact to DFW3 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on September 10, 2025 affecting DFW3 — Dallas, United States, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 05:28 PM UTC
Resolved
Sep 10, 2025, 07:46 PM UTC
Duration
2h 18m
Detected by Pingoru
Sep 10, 2025, 05:28 PM UTC

Affected components

DFW3 — Dallas, United States

Update timeline

  1. investigating Sep 10, 2025, 05:28 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 10, 2025, 05:28 PM UTC

    We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  3. resolved Sep 10, 2025, 07:46 PM UTC

    The incident has been resolved