Netskope incident

Service Impact to AM2, SJC1 Data Center.

Resolved after 1 hour 8 minutes, affecting AM2 — Amsterdam, Netherlands and SJC1 — San Jose, United States, on August 17, 2026.

resolved Aug 17, 2026, 07:41 AM UTC

We are investigating a service impacting incident at the AM2, SJC1 datacenter(s) for the following service(s) Advanced Analytics, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

Started
Aug 17, 2026, 07:41 AM UTC
Resolved
Aug 17, 2026, 08:49 AM UTC
Duration
1h 8m
Detected by Pingoru
Aug 17, 2026, 07:41 AM UTC

Affected components

AM2 — Amsterdam, NetherlandsSJC1 — San Jose, United States

Update timeline

  1. investigating Aug 17, 2026, 07:41 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 17, 2026, 07:41 AM UTC

    We are investigating a service impacting incident at the AM2, SJC1 datacenter(s) for the following service(s) Advanced Analytics, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. resolved Aug 17, 2026, 08:49 AM UTC

    The incident has been resolved.

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