Netskope incident

Service Impact to All MP Data Center.

Resolved after 1 hour 13 minutes, on October 8, 2026.

monitoring Oct 08, 2026, 10:40 PM UTC

The issue has been mitigated, we are continuing to monitor the results.

Started
Oct 08, 2026, 09:48 PM UTC
Resolved
Oct 08, 2026, 11:01 PM UTC
Duration
1h 13m
Detected by Pingoru
Oct 08, 2026, 09:48 PM UTC

Update timeline

  1. investigating Oct 08, 2026, 09:48 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 08, 2026, 09:48 PM UTC

    We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) All Services, Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Oct 08, 2026, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 08, 2026, 10:40 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  5. resolved Oct 08, 2026, 11:01 PM UTC

    The incident has been resolved.

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