Resolved after 1 hour 46 minutes, affecting IAD2 — Washington, United States and IAD4 — Washington, United States and 1 more, on September 8, 2026.
The issue has been mitigated, we are continuing to monitor the results.
Affected components
Update timeline
- investigating Sep 08, 2026, 11:24 AM UTC
We are currently investigating this issue.
- resolved Sep 08, 2026, 11:24 AM UTC
We are investigating a service impacting incident at the IAD2, IAD4, ORD2 datacenter(s) for the following service(s) NPA Stitcher. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Sep 08, 2026, 12:30 PM UTC
Netskope has identified an extended network route from certain locations to the affected PoPs, impacting traffic from publishers hosted on AWS infrastructure. Netskope is actively working on mitigation.
- monitoring Sep 08, 2026, 12:52 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Sep 08, 2026, 01:10 PM UTC
The incident has been resolved.
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