Is Netskope down?
Last checked 8m agoNo incidents right now.
Netskope is operational right now. Last checked 8m ago; the most recent incident resolved 21d ago.
Real-time Netskope status, recent outages, and incident history — pulled directly from Netskope's official status page at https://trust.netskope.com every 5 minutes. Pingoru tracks 129 Netskope services and has captured 33 incidents in the last 90 days (98.80% uptime). Get email, Slack, Discord, or webhook alerts the moment Netskope reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- SJC2 — San Jose, United States
Timeline · 5 updates
- investigating · Jul 15, 2026, 03:56 PM UTC
We are currently investigating this issue.
- resolved · Jul 15, 2026, 03:56 PM UTC
We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring · Jul 15, 2026, 04:52 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Jul 15, 2026, 06:13 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved · Jul 15, 2026, 07:25 PM UTC
The incident has been resolved
Latest: The incident has been resolved
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- SJC1 — San Jose, United StatesSJC2 — San Jose, United StatesSV5 — San Jose, United States
Timeline · 10 updates
- investigating · Jul 14, 2026, 12:47 PM UTC
We are currently investigating this issue.
- resolved · Jul 14, 2026, 12:47 PM UTC
We are investigating a service impacting incident at the SCL2, SJC1, SV5 datacenter(s) for the following service(s) Borderless WAN. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved · Jul 14, 2026, 02:41 PM UTC
Netskope is seeing BWAN services return to normal and we are monitoring.
- resolved · Jul 14, 2026, 03:39 PM UTC
BWAN connectivity services remain stable. Netskope is addressing a issue with metrics impacting dashboards within the BWAN management UI.
- monitoring · Jul 14, 2026, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 14, 2026, 04:11 PM UTC
Netskope has resolved the metrics service issue. There is an estimated two hours required for the service to process the backlog of messages that was created while in the degraded state. The next update will be provided once the backlog has been completely cleared.
- resolved · Jul 14, 2026, 06:00 PM UTC
The backlog of events continues to be processed as expected. The current estimated time to completion is about 1.5 hours.
- resolved · Jul 14, 2026, 09:02 PM UTC
Our team have confirmed that the backlog processing has stalled and our investigation is continuing. We have seen no further issues with inline connectivity up to this point.
- monitoring · Jul 14, 2026, 10:50 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved · Jul 14, 2026, 11:37 PM UTC
The incident has been resolved
Latest: The incident has been resolved
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- PVG1 — Shanghai, ChinaPVG2 — Shanghai, China
Timeline · 9 updates
- investigating · Jul 13, 2026, 05:28 AM UTC
We are currently investigating this issue.
- resolved · Jul 13, 2026, 05:28 AM UTC
We are investigating a service impacting incident at the PVG1, PVG2 datacenter(s) for the following service(s) Private Access and Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved · Jul 13, 2026, 06:13 AM UTC
PVG2 has been removed from the NewEdge traffic management system for the NPA services. It has also been identified that the Secure Web Gateway services are impacted for PVG1 POP and Netskope actively devising a mitigation strategy for the same.
- resolved · Jul 13, 2026, 06:48 AM UTC
PVG1 has also been removed from the NewEdge traffic management system to mitigate the impact.
- resolved · Jul 13, 2026, 07:38 AM UTC
Netskope has added the Shanghai, China (PVG2) Data Plane back into the NewEdge traffic management system. The transient connectivity issues previously seen have auto-resolved, and network traffic stability has returned.
- monitoring · Jul 13, 2026, 07:48 AM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved · Jul 13, 2026, 07:51 AM UTC
The active customer impact has been mitigated. Netskope continues to work on completely restoring the Shanghai, China (PVG1) POP. The root cause has been identified, and Netskope is working on a remedial action to resolve the issue permanently.
- resolved · Jul 14, 2026, 04:38 AM UTC
Netskope successfully deployed a fix and re-introduced PVG1 to the NewEdge traffic management system at 9:11 PM UTC on July 13, 2026. We will continue to monitor the environment closely throughout Shanghai business hours to ensure ongoing stability.
- resolved · Jul 14, 2026, 10:52 AM UTC
The incident has been resolved
Latest: The incident has been resolved
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- SJC1 — San Jose, United States
Timeline · 4 updates
- investigating · Jul 10, 2026, 07:08 AM UTC
We are currently investigating this issue.
- resolved · Jul 10, 2026, 07:08 AM UTC
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Browser Access, Netskope Client. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved · Jul 10, 2026, 07:29 AM UTC
The incident has been resolved
- resolved · Jul 10, 2026, 07:29 AM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- AM2 — Amsterdam, Netherlands
Timeline · 6 updates
- investigating · Jul 08, 2026, 08:56 PM UTC
We are currently investigating this issue.
- resolved · Jul 08, 2026, 08:56 PM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) CASB API Data Protection, Core Services, Event Logging, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved · Jul 08, 2026, 10:07 PM UTC
The performance degradation affecting the AM2 management plane has been partially mitigated, we anticipate that the servers and services will progressively recover until full functionality is completely restored.
- monitoring · Jul 08, 2026, 10:38 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Jul 08, 2026, 11:07 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved · Jul 08, 2026, 11:31 PM UTC
The incident has been resolved
Latest: The incident has been resolved
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See the full Netskope outage history
28 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Netskope outage history →Or sign up free to get alerts when Netskope breaks · 10 free monitors · No credit card
- Service Impact to SJC2 Data Center. ResolvedStarted Jul 15, 2026, 03:56 PM UTC · Resolved Jul 15, 2026, 07:25 PM UTC · 3h 29m
- Started Jul 14, 2026, 12:47 PM UTC · Resolved Jul 14, 2026, 11:37 PM UTC · 10h 50m
- Started Jul 13, 2026, 05:28 AM UTC · Resolved Jul 14, 2026, 10:52 AM UTC · 1d 5h
- Service Impact to SJC1 Data Center. ResolvedStarted Jul 10, 2026, 07:08 AM UTC · Resolved Jul 10, 2026, 07:29 AM UTC · 21m
- Service Impact to AM2 Data Center. ResolvedStarted Jul 08, 2026, 08:56 PM UTC · Resolved Jul 08, 2026, 11:31 PM UTC · 2h 35m
- Service Impact to DFW3 Data Center. ResolvedStarted Jul 01, 2026, 01:47 AM UTC · Resolved Jul 01, 2026, 02:20 AM UTC · 33m
- Service Impact to SJC1 Data Center. ResolvedStarted Jul 01, 2026, 12:30 AM UTC · Resolved Jul 01, 2026, 01:50 AM UTC · 1h 20m
- Started Jun 30, 2026, 11:53 PM UTC · Resolved Jul 01, 2026, 01:41 AM UTC · 1h 48m