Is Netskope down?
Last checked 3m agoNo new incidents. 1 long-running issue listed below.
Netskope is operational right now, apart from 1 long-running issue open since October 21, 2026. Last checked 3m ago.
Real-time Netskope status, recent outages, and incident history: pulled directly from Netskope's official status page at trust.netskope.com every 5 minutes. Pingoru tracks 136 Netskope services and has captured 49 incidents in the last 90 days (97.16% uptime). Get email, Slack, Discord, or webhook alerts the moment Netskope reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- DFW3 — Dallas, United States
Timeline · 4 updates
- investigating · Oct 31, 2026, 06:05 AM UTC
We are currently investigating this issue.
- investigating · Oct 31, 2026, 06:05 AM UTC
We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) DEM, DSPM, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved · Oct 31, 2026, 10:00 AM UTC
The incident has been resolved.
- resolved · Oct 31, 2026, 10:00 AM UTC
The network path issue has been resolved, and we are monitoring the status.
Latest: The network path issue has been resolved, and we are monitoring the status.
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- SJC1 — San Jose, United States
Timeline · 5 updates
- investigating · Oct 30, 2026, 12:45 PM UTC
We are currently investigating this issue.
- investigating · Oct 30, 2026, 12:45 PM UTC
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- investigating · Oct 30, 2026, 01:26 PM UTC
Netskope is continuing its investigation to identify the root cause of the issue.
- investigating · Oct 30, 2026, 02:07 PM UTC
Netskope has implemented a mitigation, and services have been restored. Monitoring is ongoing to ensure continued stability.
- resolved · Oct 30, 2026, 04:00 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- QRO1 — Querétaro, Mexico
Timeline · 6 updates
- investigating · Oct 30, 2026, 01:00 AM UTC
We are currently investigating this issue.
- investigating · Oct 30, 2026, 01:00 AM UTC
We are investigating a service impacting incident at the QRO1 datacenter(s) for the following service(s) EProxy, Gateway, GRE, GSLB, IPSEC, Netskope Client, NPA Gateway, NPA Stitcher, Private Access, Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring · Oct 30, 2026, 01:25 AM UTC
The issue has been mitigated, we are continuing to monitor the results.
- monitoring · Oct 30, 2026, 01:33 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Oct 30, 2026, 04:22 PM UTC
Netskope will continue monitoring service stability during Mexico business hours today before confirming the issue as fully resolved.
- resolved · Nov 02, 2026, 01:40 AM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- PEK1 — Beijing, ChinaPVG1 — Shanghai, ChinaPVG2 — Shanghai, China
Timeline · 7 updates
- investigating · Oct 29, 2026, 05:07 PM UTC
We are currently investigating this issue.
- investigating · Oct 29, 2026, 05:07 PM UTC
We are investigating a service impacting incident at the PEK1, PVG1, PVG2 datacenter(s) for the following service(s) NPA Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- investigating · Oct 29, 2026, 06:20 PM UTC
Netskope escalated the issue to its ISP in China
- investigating · Oct 29, 2026, 07:35 PM UTC
Netskope continues to investigate the issue
- monitoring · Oct 29, 2026, 10:16 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Oct 30, 2026, 03:28 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved · Oct 30, 2026, 03:29 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- BOM1 — Mumbai, India
Timeline · 8 updates
- investigating · Oct 29, 2026, 08:23 AM UTC
We are currently investigating this issue.
- investigating · Oct 29, 2026, 08:23 AM UTC
We are investigating a service impacting incident at the BOM1 datacenter(s) for the following service(s) Cloud Firewall. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- investigating · Oct 29, 2026, 08:42 AM UTC
Netskope has disabled BOM1 PoP from NewEdge as a mitigation. A fix is being deployed, and the PoP will be restored after validation.
- investigating · Oct 29, 2026, 09:34 AM UTC
Netskope has deployed and validated the fix in BOM1. The PoP has been restored to NewEdge.
- monitoring · Oct 29, 2026, 09:41 AM UTC
The issue has been mitigated, we are continuing to monitor the results.
- monitoring · Oct 29, 2026, 10:11 AM UTC
Netskope has identified additional service interruptions affecting the Cloud Firewall services in BOM1. The PoP has been temporarily removed from NewEdge to mitigate the issue.
- monitoring · Oct 29, 2026, 12:19 PM UTC
Netskope has implemented the necessary changes and restored the BOM1 PoP to NewEdge at 10:37 UTC. Following continued monitoring, the team has confirmed that the issue is fully resolved.
- resolved · Oct 29, 2026, 12:20 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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See the full Netskope outage history
21 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Netskope outage history →Or sign up free to get alerts when Netskope breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Netskope Json · 136 components checked every 5 minutesThe longest incident in the last year, Service Impact - Netskope Client - All MP data centers on November 12, 2025, ran for 7 days. 811 maintenance windows announced in the same period.
Most affected components, last 12 months
- SJC1 — San Jose, United States34
- AM2 — Amsterdam, Netherlands28
- FR4 — Frankfurt, Germany21
- SV5 — San Jose, United States21
- SIN2 — Singapore, Singapore20
Latest incidents
- Service Impact to DFW3 Data Center.
We are currently investigating this issue.
- Service Impact to SJC1 Data Center.
We are currently investigating this issue.
- Service Impact to QRO1 Data Center.
We are currently investigating this issue.
- Service Impact to DFW3 Data Center. ResolvedStarted Oct 31, 2026, 06:05 AM UTC · Resolved Oct 31, 2026, 10:00 AM UTC · 3h 55m
- Service Impact to SJC1 Data Center. ResolvedStarted Oct 30, 2026, 12:45 PM UTC · Resolved Oct 30, 2026, 04:00 PM UTC · 3h 15m
- Service Impact to QRO1 Data Center. ResolvedStarted Oct 30, 2026, 01:00 AM UTC · Resolved Nov 02, 2026, 01:40 AM UTC · 3d
- Started Oct 29, 2026, 05:07 PM UTC · Resolved Oct 30, 2026, 03:29 PM UTC · 22h 22m
- Service Impact to BOM1 Data Center. ResolvedStarted Oct 29, 2026, 08:23 AM UTC · Resolved Oct 29, 2026, 12:20 PM UTC · 3h 57m
- Started Oct 26, 2026, 11:51 PM UTC · Resolved Oct 27, 2026, 06:00 AM UTC · 6h 9m
- Service Impact to QRO1 Data Center. ResolvedStarted Oct 22, 2026, 05:17 PM UTC · Resolved Oct 23, 2026, 08:57 PM UTC · 1d 3h
- Started Oct 21, 2026, 02:20 AM UTC · ● 15d 7h