Is Netskope down?

Last checked 8m ago
Current status
Netskope is up

No incidents right now.

Official status page: https://trust.netskope.com · Polled every 5 minutes · 129 components tracked

Netskope is operational right now. Last checked 8m ago; the most recent incident resolved 21d ago.

Real-time Netskope status, recent outages, and incident history — pulled directly from Netskope's official status page at https://trust.netskope.com every 5 minutes. Pingoru tracks 129 Netskope services and has captured 33 incidents in the last 90 days (98.80% uptime). Get email, Slack, Discord, or webhook alerts the moment Netskope reports a new incident — free for 5 monitors, no credit card.

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Netskope uptime 98.80% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 29m
    Started Jul 15, 2026, 03:56 PM UTC · Resolved Jul 15, 2026, 07:25 PM UTC
    SJC2 — San Jose, United States
    Timeline · 5 updates
    • investigating · Jul 15, 2026, 03:56 PM UTC

      We are currently investigating this issue.

    • resolved · Jul 15, 2026, 03:56 PM UTC

      We are investigating a service impacting incident at the SJC2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • monitoring · Jul 15, 2026, 04:52 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jul 15, 2026, 06:13 PM UTC

      The issue has been mitigated, we are continuing to monitor the results.

    • resolved · Jul 15, 2026, 07:25 PM UTC

      The incident has been resolved

    Latest: The incident has been resolved

  2. Resolved 10h 50m
    Started Jul 14, 2026, 12:47 PM UTC · Resolved Jul 14, 2026, 11:37 PM UTC
    SJC1 — San Jose, United StatesSJC2 — San Jose, United StatesSV5 — San Jose, United States
    Timeline · 10 updates
    • investigating · Jul 14, 2026, 12:47 PM UTC

      We are currently investigating this issue.

    • resolved · Jul 14, 2026, 12:47 PM UTC

      We are investigating a service impacting incident at the SCL2, SJC1, SV5 datacenter(s) for the following service(s) Borderless WAN. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • resolved · Jul 14, 2026, 02:41 PM UTC

      Netskope is seeing BWAN services return to normal and we are monitoring.

    • resolved · Jul 14, 2026, 03:39 PM UTC

      BWAN connectivity services remain stable. Netskope is addressing a issue with metrics impacting dashboards within the BWAN management UI.

    • monitoring · Jul 14, 2026, 03:39 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 14, 2026, 04:11 PM UTC

      Netskope has resolved the metrics service issue. There is an estimated two hours required for the service to process the backlog of messages that was created while in the degraded state. The next update will be provided once the backlog has been completely cleared.

    • resolved · Jul 14, 2026, 06:00 PM UTC

      The backlog of events continues to be processed as expected. The current estimated time to completion is about 1.5 hours.

    • resolved · Jul 14, 2026, 09:02 PM UTC

      Our team have confirmed that the backlog processing has stalled and our investigation is continuing. We have seen no further issues with inline connectivity up to this point.

    • monitoring · Jul 14, 2026, 10:50 PM UTC

      The issue has been mitigated, we are continuing to monitor the results.

    • resolved · Jul 14, 2026, 11:37 PM UTC

      The incident has been resolved

    Latest: The incident has been resolved

  3. Resolved 1d 5h
    Started Jul 13, 2026, 05:28 AM UTC · Resolved Jul 14, 2026, 10:52 AM UTC
    PVG1 — Shanghai, ChinaPVG2 — Shanghai, China
    Timeline · 9 updates
    • investigating · Jul 13, 2026, 05:28 AM UTC

      We are currently investigating this issue.

    • resolved · Jul 13, 2026, 05:28 AM UTC

      We are investigating a service impacting incident at the PVG1, PVG2 datacenter(s) for the following service(s) Private Access and Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • resolved · Jul 13, 2026, 06:13 AM UTC

      PVG2 has been removed from the NewEdge traffic management system for the NPA services. It has also been identified that the Secure Web Gateway services are impacted for PVG1 POP and Netskope actively devising a mitigation strategy for the same.

    • resolved · Jul 13, 2026, 06:48 AM UTC

      PVG1 has also been removed from the NewEdge traffic management system to mitigate the impact.

    • resolved · Jul 13, 2026, 07:38 AM UTC

      Netskope has added the Shanghai, China (PVG2) Data Plane back into the NewEdge traffic management system. The transient connectivity issues previously seen have auto-resolved, and network traffic stability has returned.

    • monitoring · Jul 13, 2026, 07:48 AM UTC

      The issue has been mitigated, we are continuing to monitor the results.

    • resolved · Jul 13, 2026, 07:51 AM UTC

      The active customer impact has been mitigated. Netskope continues to work on completely restoring the Shanghai, China (PVG1) POP. The root cause has been identified, and Netskope is working on a remedial action to resolve the issue permanently.

    • resolved · Jul 14, 2026, 04:38 AM UTC

      Netskope successfully deployed a fix and re-introduced PVG1 to the NewEdge traffic management system at 9:11 PM UTC on July 13, 2026. We will continue to monitor the environment closely throughout Shanghai business hours to ensure ongoing stability.

    • resolved · Jul 14, 2026, 10:52 AM UTC

      The incident has been resolved

    Latest: The incident has been resolved

  4. Resolved 21m
    Started Jul 10, 2026, 07:08 AM UTC · Resolved Jul 10, 2026, 07:29 AM UTC
    SJC1 — San Jose, United States
    Timeline · 4 updates
    • investigating · Jul 10, 2026, 07:08 AM UTC

      We are currently investigating this issue.

    • resolved · Jul 10, 2026, 07:08 AM UTC

      We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Browser Access, Netskope Client. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • resolved · Jul 10, 2026, 07:29 AM UTC

      The incident has been resolved

    • resolved · Jul 10, 2026, 07:29 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  5. Resolved 2h 35m
    Started Jul 08, 2026, 08:56 PM UTC · Resolved Jul 08, 2026, 11:31 PM UTC
    AM2 — Amsterdam, Netherlands
    Timeline · 6 updates
    • investigating · Jul 08, 2026, 08:56 PM UTC

      We are currently investigating this issue.

    • resolved · Jul 08, 2026, 08:56 PM UTC

      We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) CASB API Data Protection, Core Services, Event Logging, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • resolved · Jul 08, 2026, 10:07 PM UTC

      The performance degradation affecting the AM2 management plane has been partially mitigated, we anticipate that the servers and services will progressively recover until full functionality is completely restored.

    • monitoring · Jul 08, 2026, 10:38 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jul 08, 2026, 11:07 PM UTC

      The issue has been mitigated, we are continuing to monitor the results.

    • resolved · Jul 08, 2026, 11:31 PM UTC

      The incident has been resolved

    Latest: The incident has been resolved

See the full Netskope outage history

28 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 33 incidents View full outage history →