Is Netskope down?

Last checked 3m ago
Current status
Netskope is up

No new incidents. 1 long-running issue listed below.

Netskope is operational right now, apart from 1 long-running issue open since October 21, 2026. Last checked 3m ago.

Real-time Netskope status, recent outages, and incident history: pulled directly from Netskope's official status page at trust.netskope.com every 5 minutes. Pingoru tracks 136 Netskope services and has captured 49 incidents in the last 90 days (97.16% uptime). Get email, Slack, Discord, or webhook alerts the moment Netskope reports a new incident, free for 3 monitors, no credit card.

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Netskope uptime 97.16% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 55m
    Started Oct 31, 2026, 06:05 AM UTC · Resolved Oct 31, 2026, 10:00 AM UTC
    DFW3 — Dallas, United States
    Timeline · 4 updates
    • investigating · Oct 31, 2026, 06:05 AM UTC

      We are currently investigating this issue.

    • investigating · Oct 31, 2026, 06:05 AM UTC

      We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) DEM, DSPM, SaaS Security Posture Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • resolved · Oct 31, 2026, 10:00 AM UTC

      The incident has been resolved.

    • resolved · Oct 31, 2026, 10:00 AM UTC

      The network path issue has been resolved, and we are monitoring the status.

    Latest: The network path issue has been resolved, and we are monitoring the status.

  2. Resolved 3h 15m
    Started Oct 30, 2026, 12:45 PM UTC · Resolved Oct 30, 2026, 04:00 PM UTC
    SJC1 — San Jose, United States
    Timeline · 5 updates
    • investigating · Oct 30, 2026, 12:45 PM UTC

      We are currently investigating this issue.

    • investigating · Oct 30, 2026, 12:45 PM UTC

      We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • investigating · Oct 30, 2026, 01:26 PM UTC

      Netskope is continuing its investigation to identify the root cause of the issue.

    • investigating · Oct 30, 2026, 02:07 PM UTC

      Netskope has implemented a mitigation, and services have been restored. Monitoring is ongoing to ensure continued stability.

    • resolved · Oct 30, 2026, 04:00 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  3. Resolved 3d
    Started Oct 30, 2026, 01:00 AM UTC · Resolved Nov 02, 2026, 01:40 AM UTC
    QRO1 — Querétaro, Mexico
    Timeline · 6 updates
    • investigating · Oct 30, 2026, 01:00 AM UTC

      We are currently investigating this issue.

    • investigating · Oct 30, 2026, 01:00 AM UTC

      We are investigating a service impacting incident at the QRO1 datacenter(s) for the following service(s) EProxy, Gateway, GRE, GSLB, IPSEC, Netskope Client, NPA Gateway, NPA Stitcher, Private Access, Secure Web Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • monitoring · Oct 30, 2026, 01:25 AM UTC

      The issue has been mitigated, we are continuing to monitor the results.

    • monitoring · Oct 30, 2026, 01:33 AM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 30, 2026, 04:22 PM UTC

      Netskope will continue monitoring service stability during Mexico business hours today before confirming the issue as fully resolved.

    • resolved · Nov 02, 2026, 01:40 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  4. Resolved 22h 22m
    Started Oct 29, 2026, 05:07 PM UTC · Resolved Oct 30, 2026, 03:29 PM UTC
    PEK1 — Beijing, ChinaPVG1 — Shanghai, ChinaPVG2 — Shanghai, China
    Timeline · 7 updates
    • investigating · Oct 29, 2026, 05:07 PM UTC

      We are currently investigating this issue.

    • investigating · Oct 29, 2026, 05:07 PM UTC

      We are investigating a service impacting incident at the PEK1, PVG1, PVG2 datacenter(s) for the following service(s) NPA Gateway. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • investigating · Oct 29, 2026, 06:20 PM UTC

      Netskope escalated the issue to its ISP in China

    • investigating · Oct 29, 2026, 07:35 PM UTC

      Netskope continues to investigate the issue

    • monitoring · Oct 29, 2026, 10:16 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Oct 30, 2026, 03:28 PM UTC

      The issue has been mitigated, we are continuing to monitor the results.

    • resolved · Oct 30, 2026, 03:29 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  5. Resolved 3h 57m
    Started Oct 29, 2026, 08:23 AM UTC · Resolved Oct 29, 2026, 12:20 PM UTC
    BOM1 — Mumbai, India
    Timeline · 8 updates
    • investigating · Oct 29, 2026, 08:23 AM UTC

      We are currently investigating this issue.

    • investigating · Oct 29, 2026, 08:23 AM UTC

      We are investigating a service impacting incident at the BOM1 datacenter(s) for the following service(s) Cloud Firewall. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

    • investigating · Oct 29, 2026, 08:42 AM UTC

      Netskope has disabled BOM1 PoP from NewEdge as a mitigation. A fix is being deployed, and the PoP will be restored after validation.

    • investigating · Oct 29, 2026, 09:34 AM UTC

      Netskope has deployed and validated the fix in BOM1. The PoP has been restored to NewEdge.

    • monitoring · Oct 29, 2026, 09:41 AM UTC

      The issue has been mitigated, we are continuing to monitor the results.

    • monitoring · Oct 29, 2026, 10:11 AM UTC

      Netskope has identified additional service interruptions affecting the Cloud Firewall services in BOM1. The PoP has been temporarily removed from NewEdge to mitigate the issue.

    • monitoring · Oct 29, 2026, 12:19 PM UTC

      Netskope has implemented the necessary changes and restored the BOM1 PoP to NewEdge at 10:37 UTC. Following continued monitoring, the team has confirmed that the issue is fully resolved.

    • resolved · Oct 29, 2026, 12:20 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

See the full Netskope outage history

21 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Netskope outage history →

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Incident record

Since April 2026 · Netskope Json · 136 components checked every 5 minutes
176incidents recorded
164last 12 months
49last 90 days
11 hourstypical duration, 12 months

The longest incident in the last year, Service Impact - Netskope Client - All MP data centers on November 12, 2025, ran for 7 days. 811 maintenance windows announced in the same period.

Most affected components, last 12 months

  • SJC1 — San Jose, United States34
  • AM2 — Amsterdam, Netherlands28
  • FR4 — Frankfurt, Germany21
  • SV5 — San Jose, United States21
  • SIN2 — Singapore, Singapore20

Latest incidents

Outage history

Past 90 days · 49 incidents· showing the latest 26 View full outage history →