Resolved after 8 hours 29 minutes, affecting AM2 — Amsterdam, Netherlands and BOM3 — Mumbai, India and 1 more, on August 28, 2026.
The issue has been mitigated, we are continuing to monitor the results.
Affected components
Update timeline
- investigating Aug 28, 2026, 12:26 PM UTC
We are currently investigating this issue.
- resolved Aug 28, 2026, 12:26 PM UTC
We are investigating a service-impacting incident affecting the Management Console WebUI across all Management Planes. Users may experience errors when querying events, as well as issues with Device Export functionality. The scope of impact is currently being assessed, and additional details will be provided through the support portal as they become available.
- resolved Aug 28, 2026, 12:58 PM UTC
Netskope has identified the issue and currently working on mitigation.
- resolved Aug 28, 2026, 01:51 PM UTC
Netskope continues to work on mitigation efforts. We will provide further updates as more information becomes available.
- resolved Aug 28, 2026, 02:56 PM UTC
Netskope continues to actively work on mitigation efforts. Our teams remain engaged and are working toward resolution. We will provide further updates as progress is made.
- resolved Aug 28, 2026, 04:13 PM UTC
Netskope teams remain actively engaged in mitigation efforts and continue working toward resolution. We will share further updates as progress is made.
- monitoring Aug 28, 2026, 05:01 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 28, 2026, 07:19 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Aug 28, 2026, 08:55 PM UTC
The incident has been resolved.
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