Netskope incident

Service Impact to FRA2 Data Center.

Major Resolved View vendor source →

Netskope experienced a major incident on October 9, 2026 affecting FRA2 — Frankfurt, Germany, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 09:42 AM UTC
Resolved
Oct 09, 2026, 11:43 AM UTC
Duration
2h 1m
Detected by Pingoru
Oct 09, 2026, 09:42 AM UTC

Affected components

FRA2 — Frankfurt, Germany

Update timeline

  1. investigating Oct 09, 2026, 09:42 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 09, 2026, 09:42 AM UTC

    We are investigating a service impacting incident at the FRA2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Oct 09, 2026, 10:07 AM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  4. resolved Oct 09, 2026, 11:43 AM UTC

    The incident has been resolved.