Netskope incident

Service Impact to DFW3 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on October 6, 2026 affecting DFW3 — Dallas, United States, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 09:42 PM UTC
Resolved
Oct 06, 2026, 10:44 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 06, 2026, 09:42 PM UTC

Affected components

DFW3 — Dallas, United States

Update timeline

  1. investigating Oct 06, 2026, 09:42 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 06, 2026, 09:42 PM UTC

    We are investigating a service impacting incident at the DFW3 datacenter(s) for the following service(s) Netskope Client. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Oct 06, 2026, 09:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 06, 2026, 09:59 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  5. resolved Oct 06, 2026, 10:44 PM UTC

    The incident has been resolved.