Netskope incident

Service Impact to BWAN Management UI - Specific MPs

Major Resolved View vendor source →

Netskope experienced a major incident on October 8, 2026 affecting AM2 — Amsterdam, Netherlands and FR4 — Frankfurt, Germany and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 03:29 PM UTC
Resolved
Oct 08, 2026, 06:54 PM UTC
Duration
3h 25m
Detected by Pingoru
Oct 08, 2026, 03:29 PM UTC

Affected components

AM2 — Amsterdam, NetherlandsFR4 — Frankfurt, GermanyRUH1 — Riyadh, Saudi ArabiaSIN2 — Singapore, SingaporeZUR2 — Zurich, Switzerland

Update timeline

  1. investigating Oct 08, 2026, 03:29 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 08, 2026, 03:29 PM UTC

    We are investigating a service impacting incident affecting certain management plane data centers including SIN2, FR4, AM2, RUH1, and ZUR2 for the following service(s) Borderless WAN Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Oct 08, 2026, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 08, 2026, 06:23 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  5. resolved Oct 08, 2026, 06:54 PM UTC

    The incident has been resolved.