Netskope incident

Service Impact to FRA2 Data Center.

Major Resolved View vendor source →

Netskope experienced a major incident on September 23, 2025 affecting FRA2 — Frankfurt, Germany, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 08:30 AM UTC
Resolved
Sep 23, 2025, 09:15 AM UTC
Duration
45m
Detected by Pingoru
Sep 23, 2025, 08:30 AM UTC

Affected components

FRA2 — Frankfurt, Germany

Update timeline

  1. investigating Sep 23, 2025, 08:30 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 23, 2025, 08:30 AM UTC

    We are investigating a service impacting incident at the FRA2 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  3. resolved Sep 23, 2025, 09:15 AM UTC

    The incident has been resolved