TeleSign Outage History

TeleSign partial outage · 6 active incidents View live status →

TeleSign had 147 outages in the last 2 years totaling 122h 8m of downtime — averaging 6 incidents per month.

There were 147 TeleSign outages since January 13, 2025 totaling 122h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.telesign.com

Major May 29, 2026

Operator Alert - Egypt (EG) - Orange (Mobinil) (602/01)

Detected by Pingoru
May 29, 2026, 03:04 AM UTC
Resolved
May 29, 2026, 07:40 AM UTC
Duration
4h 35m
Affected: Egypt
Timeline · 2 updates
  1. investigating May 29, 2026, 03:04 AM UTC

    Start Time: 7:59 PM PST - 05/28/26 End Time: Ongoing We received notification that Orange (Mobinil) (602/01) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01179199

  2. resolved May 29, 2026, 07:40 AM UTC

    Start Time: 7:59 PM PST - 05/28/26 End Time: 09:20 PM PST -05/28/26 We received notification that the network issues previously reported by Orange (Mobinil) (602/01) from Egypt (EG) have been resolved. Orange (Mobinil) (602/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01179199]

Read the full incident report →

Minor May 29, 2026

Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82) - 05/28/2026

Detected by Pingoru
May 29, 2026, 12:26 AM UTC
Resolved
May 29, 2026, 01:24 PM UTC
Duration
12h 58m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 29, 2026, 12:26 AM UTC

    Start Time: 05:21PM PDT - 05/28/2026 End Time: Ongoing We received notification that Econet Leo - UCOM (642/01;82) from Burundi (BI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01179145

  2. resolved May 29, 2026, 01:24 PM UTC

    Start Time: 05:21 PM PDT - 05/28/2026 End Time: 05:45 AM PDT - 05/28/2026 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01179145

Read the full incident report →

Notice May 28, 2026

Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 5/28/26

Detected by Pingoru
May 28, 2026, 11:42 AM UTC
Resolved
May 28, 2026, 01:10 PM UTC
Duration
1h 28m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 28, 2026, 11:42 AM UTC

    Start Time: 4:38 AM PDT- 5/28/26 End Time: Ongoing We received notification that Salt Mobile SA (228/03) fromSwitzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01178770

  2. resolved May 28, 2026, 01:10 PM UTC

    Start Time: 4:38 AM PDT- 5/28/26 End Time: 5:08 AM PDT- 5/28/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01178770

Read the full incident report →

Minor May 28, 2026

Operator Alert - Belgium (BE) - Lycamobile (206/06) - 5/28/26

Detected by Pingoru
May 28, 2026, 10:59 AM UTC
Resolved
May 28, 2026, 03:28 PM UTC
Duration
4h 29m
Affected: EMEA - All countriesBelgium
Timeline · 2 updates
  1. investigating May 28, 2026, 10:59 AM UTC

    Start Time: 3:54 AM PDT - 5/28/26 End Time: Ongoing We received notification that Lycamobile (206/06) from Belgium (BE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01178737

  2. resolved May 28, 2026, 03:28 PM UTC

    Start Time: 3:54 AM PDT - 5/28/26 End Time: 8:10 AM PDT - 5/28/26 We received notification that the network issues previously reported by Lycamobile (206/06) from Belgium (BE) have been resolved. Lycamobile (206/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01178737

Read the full incident report →

Minor May 28, 2026

Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10) - 05/27/2026

Detected by Pingoru
May 28, 2026, 03:40 AM UTC
Resolved
May 28, 2026, 05:44 AM UTC
Duration
2h 4m
Affected: EMEA - All countriesSaudi Arabia
Timeline · 2 updates
  1. investigating May 28, 2026, 03:40 AM UTC

    Start Time: 08:33PM PDT - 05/27/2026 End Time: Ongoing We received notification that MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01178510

  2. resolved May 28, 2026, 05:44 AM UTC

    Start Time: 08:33 PM PDT - 05/27/2026 End Time: 09:44 PM PDT - 05/27/2026 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01178510

Read the full incident report →

Notice May 27, 2026

Service disruption for phone ID - Multiple products - United Kingdom

Detected by Pingoru
May 27, 2026, 11:14 AM UTC
Resolved
May 28, 2026, 06:47 AM UTC
Duration
19h 32m
Affected: United Kingdom
Timeline · 2 updates
  1. investigating May 27, 2026, 11:14 AM UTC

    We have received notification that services for Phone ID Contact Match, SIM Swap, Call forward detection, Age Verify, and Number Deactivation - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution. #01178110

  2. resolved May 28, 2026, 06:47 AM UTC

    Date: 27/05/2026 Start Time: 02:43:57 PDT End Time: 03:31:45 PDT We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Read the full incident report →

Minor May 27, 2026

Operator Service Alert Brazil (BR) - Claro (724/05;12;38)

Detected by Pingoru
May 27, 2026, 04:52 AM UTC
Resolved
May 27, 2026, 11:39 AM UTC
Duration
6h 46m
Affected: Brazil
Timeline · 2 updates
  1. investigating May 27, 2026, 04:52 AM UTC

    Issue: Brazil (BR) - Claro (724/05;12;38) Quality degradation Start Time: 09:00 PM PDT - 05/26/26 End Time: Ongoing Summary: We received notification that Claro (724/05;12;38) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF[01177843]

  2. resolved May 27, 2026, 11:39 AM UTC

    Start Time: 09:00 PM PDT - 05/26/26 End Time: 04:30 AM PDT - 05/26/26 We received notification that the network issues previously reported by Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01177843]

Read the full incident report →

Minor May 25, 2026

Operator Alert - China (CN) - China Unicom (460/01;06;09)

Detected by Pingoru
May 25, 2026, 07:09 PM UTC
Resolved
May 25, 2026, 11:46 PM UTC
Duration
4h 36m
Affected: China
Timeline · 2 updates
  1. investigating May 25, 2026, 07:09 PM UTC

    Start Time: 12:08 PM PDT - 05/25/26 End Time: Ongoing We received notification that China Unicom (460/01;06;09) from China (CN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.

  2. resolved May 25, 2026, 11:46 PM UTC

    Start Time: 12:08 PM PDT - 05/25/26 End Time: 04:42 PM PDT - 05/25/26 We received notification that the network issues previously reported by China Unicom (460/01;06;09) from China (CN) have been resolved. China Unicom (460/01;06;09) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Read the full incident report →

Minor May 24, 2026

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02) 05/24/26

Detected by Pingoru
May 24, 2026, 06:53 PM UTC
Resolved
May 24, 2026, 10:47 PM UTC
Duration
3h 54m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 24, 2026, 06:53 PM UTC

    Start Time: 11:28 AM PST - 05/24/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01176461

  2. resolved May 24, 2026, 10:47 PM UTC

    Start Time: 11:28 AM PST - 05/24/26 End Time: 2:53 PM PST - 05/24/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01176461

Read the full incident report →

Minor May 22, 2026

Operator Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) - 5/21/26

Detected by Pingoru
May 22, 2026, 12:07 AM UTC
Resolved
May 22, 2026, 01:05 AM UTC
Duration
57m
Affected: NA & LATAM - All countriesMexico
Timeline · 2 updates
  1. investigating May 22, 2026, 12:07 AM UTC

    Start Time: 5:05 PM PDT - 5/21/26 End Time: Ongoing We received notification that ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)] from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01175280

  2. resolved May 22, 2026, 01:05 AM UTC

    Start Time: 5:05 PM PDT - 5/21/26 End Time: 5:59 PM PDT - 5/21/26 We received notification that the network issues previously reported by ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) from Mexico (MX) have been resolved. ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01175280

Read the full incident report →

Minor May 21, 2026

Operator Alert - Israel (IL) - Cellcom Israel Ltd. (425/02;15)

Detected by Pingoru
May 21, 2026, 08:02 AM UTC
Resolved
May 21, 2026, 10:43 AM UTC
Duration
2h 41m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 21, 2026, 08:02 AM UTC

    Start Time: 00:30 PT - 05/21/26 End Time: Ongoing We received notification that Cellcom Israel Ltd. (425/02;15) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01174756

  2. resolved May 21, 2026, 10:43 AM UTC

    Start Time: 12:30 AM PDT - 05/21/26 End Time: 02:27 AM PDT - 05/21/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01174756

Read the full incident report →

Minor May 21, 2026

Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03)

Detected by Pingoru
May 21, 2026, 07:55 AM UTC
Resolved
May 21, 2026, 08:19 AM UTC
Duration
24m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 21, 2026, 07:55 AM UTC

    Start Time: 00:30 PT - 05/21/26 End Time: Ongoing We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01174740

  2. resolved May 21, 2026, 08:19 AM UTC

    Start Time: 00:30 PT - 05/21/26 End Time: 01:18 PT - 05/21/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01174740

Read the full incident report →

Minor May 21, 2026

Operator Service Alert - Mexico (MX) - Radiomovil Dipsa (Telcel) (334/002;02;020;066)

Detected by Pingoru
May 21, 2026, 03:09 AM UTC
Resolved
May 21, 2026, 03:27 AM UTC
Duration
17m
Affected: Mexico
Timeline · 2 updates
  1. investigating May 21, 2026, 03:09 AM UTC

    Issue: Operator - Radiomovil Dipsa (Telcel) (334/002;02;020;066) Quality degradation Start Time: 06:38 PM PDT - 05/20/26 End Time: TBP Summary: We received notification that Radiomovil Dipsa (Telcel) (334/002;02;020;066) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected].

  2. resolved May 21, 2026, 03:27 AM UTC

    Start Time: 06:38 PM PDT - 05/20/26 End Time: 08:27 PM PDT - 05/20/26 We received notification that the network issues previously reported by Radiomovil Dipsa (Telcel) (334/002;02;020;066) from Mexico (MX) have been resolved. Radiomovil Dipsa (Telcel) (334/002;02;020;066) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

Read the full incident report →

Minor May 20, 2026

Quality degradation - United States - T-Mobile

Detected by Pingoru
May 20, 2026, 05:15 PM UTC
Resolved
May 20, 2026, 08:08 PM UTC
Duration
2h 53m
Affected: United States
Timeline · 2 updates
  1. investigating May 20, 2026, 05:15 PM UTC

    Issue: US Operators Quality degradation Date: 5/20/26 Start Time: 10:04 AM PST End Time: Ongoing Summary: We currently experience quality degradation toward United States - T-Mobile. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01174380

  2. resolved May 20, 2026, 08:08 PM UTC

    Start Time: 10:04 AM PST - 5/20/26 End Time: 10:04 AM PST - 5/20/26 We received notification that the network issues previously reported by United States - T-Mobile from United States have been resolved. United States - T-Mobile end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01174380

Read the full incident report →

Minor May 20, 2026

Operator Alert - Peru (PE) - Entel Peru S.A. (716/07;17;31) - 5/20/26

Detected by Pingoru
May 20, 2026, 04:37 PM UTC
Resolved
May 20, 2026, 08:33 PM UTC
Duration
3h 56m
Affected: Peru
Timeline · 2 updates
  1. investigating May 20, 2026, 04:37 PM UTC

    Start Time: 9:29AM PDT- 5/20/26 End Time: Ongoing We received notification that Entel Peru S.A. (716/07;17;31) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01174362

  2. resolved May 20, 2026, 08:33 PM UTC

    Start Time: 9:29AM PDT- 5/20/26 End Time: 1:01 PM PDT- 5/20/26 We received notification that the network issues previously reported by Entel Peru S.A. (716/07;17;31) from Peru (PE) have been resolved. Entel Peru S.A. (716/07;17;31) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01174362

Read the full incident report →

Minor May 20, 2026

Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30)

Detected by Pingoru
May 20, 2026, 01:35 PM UTC
Resolved
May 20, 2026, 05:00 PM UTC
Duration
3h 25m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 20, 2026, 01:35 PM UTC

    Start Time: 6:26AM PDT - 5/20/26 End Time: Ongoing We received notification that Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01174277

  2. resolved May 20, 2026, 05:00 PM UTC

    Start Time: 6:26AM PDT - 5/20/26 End Time: 9:04AM PDT - 5/20/26 We received notification that the network issues previously reported by Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01174277

Read the full incident report →

Major May 20, 2026

Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95)

Detected by Pingoru
May 20, 2026, 12:15 AM UTC
Resolved
May 20, 2026, 02:21 AM UTC
Duration
2h 6m
Affected: France
Timeline · 2 updates
  1. investigating May 20, 2026, 12:15 AM UTC

    Start Time: 17:06 PDT - 05/19/26 End Time: Ongoing We received notification that Orange France from France (FR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01173941

  2. resolved May 20, 2026, 02:21 AM UTC

    Start Time: 17:06 PDT - 05/19/26 End Time: 18:55 PDT - 05/19/26 We received notification that the network issues previously reported by Orange France from France (FR) have been resolved. Orange France end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01173941

Read the full incident report →

Minor May 19, 2026

Operator Service Alert - Brazil (BR) - VIVO (724/06;10;11;23) - 5/19/26

Detected by Pingoru
May 19, 2026, 04:16 PM UTC
Resolved
May 20, 2026, 12:17 AM UTC
Duration
8h 1m
Affected: Brazil
Timeline · 2 updates
  1. investigating May 19, 2026, 04:16 PM UTC

    Issue: Operator - Brazil (BR) - VIVO (724/06;10;11;23) Start Time: 9:08AM PDT - 5/19/26 End Time: / Summary: We received notification that VIVO (724/06;10;11;23) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected].

  2. resolved May 20, 2026, 12:17 AM UTC

    Date:05/19/26 Start Time: 9:08 AM PDT - 5/19/26 End Time: 17:04 PM PDT - 5/19/26 We received notification that the network issues previously reported by VIVO (724/06;10;11;23) from Brazil (BR) have been resolved. VIVO (724/06;10;11;23) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].

Read the full incident report →

Minor May 19, 2026

Operator Alert - Denmark (DK) - Hi3G (238/06)

Detected by Pingoru
May 19, 2026, 05:21 AM UTC
Resolved
May 19, 2026, 12:39 PM UTC
Duration
7h 18m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 19, 2026, 05:21 AM UTC

    Start Time: 10:17 PM PDT - 05/18/26 End Time: Ongoing We received notification that Hi3G (238/06) from Denmark (DK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01173360

  2. resolved May 19, 2026, 12:39 PM UTC

    Start Time: 10:17 PM PDT - 05/18/26 End Time: 05:38 AM PDT - 05/19/26 We received notification that the network issues previously reported by Hi3G (238/06) from Denmark (DK) have been resolved. Hi3G (238/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01173360

Read the full incident report →

Minor May 17, 2026

Operator Alert - Jordan (JO) - Zain (416/01)

Detected by Pingoru
May 17, 2026, 12:18 PM UTC
Resolved
May 17, 2026, 04:14 PM UTC
Duration
3h 56m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 17, 2026, 12:18 PM UTC

    Start Time: 5:13 AM PDT - 05/17/26 End Time: Ongoing We received notification that Zain (416/01) from Jordan (JO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01172644

  2. resolved May 17, 2026, 04:14 PM UTC

    Start Time: 5:13 AM PDT - 05/17/26 End Time: 7:58 AM PDT - 05/17/26 We received notification that the network issues previously reported by Zain (416/01) from Jordan (JO) have been resolved. Zain (416/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01172644

Read the full incident report →

Minor May 16, 2026

Operator Alert - Indonesia (ID) - Smartfren Telecom (510/09;28) - 5/16/26

Detected by Pingoru
May 16, 2026, 12:36 PM UTC
Resolved
May 17, 2026, 04:41 AM UTC
Duration
16h 4m
Affected: Indonesia
Timeline · 2 updates
  1. investigating May 16, 2026, 12:36 PM UTC

    Start Time: 5:27AM PDT - 5/16/26 End Time: Ongoing We received notification that Smartfren Telecom (510/09;28) from Indonesia (ID) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01172423

  2. resolved May 17, 2026, 04:41 AM UTC

    Start Time: 5:27AM PDT - 5/16/26 End Time: 9:00 PM PDT - 5/16/26 We received notification that the network issues previously reported by Smartfren Telecom (510/09;28) from Indonesia (ID) have been resolved. Smartfren Telecom (510/09;28) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01172423

Read the full incident report →

Minor May 16, 2026

Operator Alert - Israel (IL) - Telzar 019 (425/19) - 5/16/26

Detected by Pingoru
May 16, 2026, 12:18 PM UTC
Resolved
May 16, 2026, 03:16 PM UTC
Duration
2h 58m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating May 16, 2026, 12:18 PM UTC

    Start Time: 5:12AM PDT - 5/16/26 End Time: Ongoing We received notification that Telzar 019 (425/19) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01172417

  2. resolved May 16, 2026, 03:16 PM UTC

    Start Time: 5:12AM PDT - 5/16/26 End Time: 7:06AM PDT - 5/16/26 We received notification that the network issues previously reported by Telzar 019 (425/19) from Israel (IL) have been resolved. Telzar 019 (425/19) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01172417

Read the full incident report →

Notice May 16, 2026

Phone ID Contact Addon Service Alert - United States

Detected by Pingoru
May 16, 2026, 09:03 AM UTC
Resolved
May 16, 2026, 10:04 AM UTC
Duration
1h 1m
Affected: United States
Timeline · 1 update
  1. identified May 16, 2026, 09:03 AM UTC

    Date: 05/16/2026 Start Time: 01:19 AM PST End Time: Ongoing We received notification from our partner that Phone ID Contact Addon is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

Read the full incident report →

Major May 15, 2026

Operator Alert - Argentina (AR) - AMX Argentina (Claro) (722/310;320;330) - 5/14/26

Detected by Pingoru
May 15, 2026, 04:44 AM UTC
Resolved
May 15, 2026, 06:15 AM UTC
Duration
1h 31m
Affected: Argentina
Timeline · 2 updates
  1. investigating May 15, 2026, 04:44 AM UTC

    Start Time: 9:29 PM PST - 5/14/26 End Time: Ongoing We received notification that AMX Argentina (Claro) (722/310;320;330) from Argentina (AR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01171785

  2. resolved May 15, 2026, 06:15 AM UTC

    Start Time: 9:29 PM PST - 5/14/26 End Time: 10:34 PM PST - 5/14/26 We received notification that the network issues previously reported by AMX Argentina (Claro) (722/310;320;330) from Argentina (AR) have been resolved. AMX Argentina (Claro) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01171785

Read the full incident report →

Major May 14, 2026

Operator Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) [05/14/26]

Detected by Pingoru
May 14, 2026, 08:56 PM UTC
Resolved
May 15, 2026, 01:00 AM UTC
Duration
4h 4m
Affected: Mexico
Timeline · 2 updates
  1. investigating May 14, 2026, 08:56 PM UTC

    Start Time: 13:46 PDT - 05/14/26 End Time: Ongoing We received notification that ATT (Iusacell&Unefon&Nextel) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF[01171681]

  2. resolved May 15, 2026, 01:00 AM UTC

    Start Time: 1:46 PM PDT - 05/14/26 End Time: 5:28 PM PDT - 05/14/26 We received notification that the network issues previously reported by ATT (Iusacell&Unefon&Nextel) from Mexico (MX) have been resolved. ATT (Iusacell&Unefon&Nextel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01171681

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