TeleSign Outage History

TeleSign partial outage View live status →

There were 75 TeleSign outages since February 28, 2026 totaling 407h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.telesign.com

Minor April 20, 2026

Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 04/20/2026

Detected by Pingoru
Apr 20, 2026, 05:07 PM UTC
Resolved
Apr 20, 2026, 06:58 PM UTC
Duration
1h 50m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 20, 2026, 05:07 PM UTC

    Start Time: 10:01AM PDT - 04/20/2026 End Time: Ongoing We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01160080

  2. resolved Apr 20, 2026, 06:58 PM UTC

    Start Time: 10:01AM PDT - 04/20/2026 End Time: 11:11AM PDT - 04/20/2026 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01160080

Read the full incident report →

Minor April 20, 2026

Operator Alert - Saudi Arabia (SA) - Virgin KSA (420/05) - 04/20/2026

Detected by Pingoru
Apr 20, 2026, 01:44 PM UTC
Resolved
Apr 20, 2026, 04:44 PM UTC
Duration
3h
Affected: EMEA - All countriesSaudi Arabia
Timeline · 2 updates
  1. investigating Apr 20, 2026, 01:44 PM UTC

    Start Time: 06:35AM PDT - 04/20/2026 End Time: Ongoing We received notification that Virgin KSA (420/05) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01159975

  2. resolved Apr 20, 2026, 04:44 PM UTC

    Start Time: 06:35AM PDT - 04/20/2026 End Time: 07:53AM PDT - 04/20/2026 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01159975

Read the full incident report →

Notice April 19, 2026

Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002)

Detected by Pingoru
Apr 19, 2026, 06:25 AM UTC
Resolved
Apr 20, 2026, 07:21 AM UTC
Duration
1d
Affected: NA & LATAM - All countries
Timeline · 2 updates
  1. investigating Apr 19, 2026, 06:25 AM UTC

    Start Time: 11:19 PM PST - 04/18/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01159572

  2. resolved Apr 20, 2026, 07:21 AM UTC

    Start Time: 11:19 PM PST - 04/18/26 End Time: 08:56 PM PST - 04/19/26 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01159572

Read the full incident report →

Major April 18, 2026

Quality degradation - United States (US) - ATT Mobility

Detected by Pingoru
Apr 18, 2026, 01:48 AM UTC
Resolved
Apr 18, 2026, 05:43 AM UTC
Duration
3h 55m
Affected: United States
Timeline · 3 updates
  1. investigating Apr 18, 2026, 01:48 AM UTC

    Issue: US/CA Operator - Quality degradation Start Time: 18:47 PT - 04/17/26 End Time: Ongoing Summary: We currently experience quality degradation toward United States (US). SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected].

  2. investigating Apr 18, 2026, 04:50 AM UTC

    Issue: United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) - Quality degradation Start Time: 06:47 PM PST - 04/17/26 Summary: We received notification that ATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01159308

  3. resolved Apr 18, 2026, 05:43 AM UTC

    Start Time: 18:47 PM PST - 04/17/26 End Time: 21:57 PM PST - 04/17/26 We received notification that the network issues previously reported byATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) have been resolved. ATT Mobility (310/016;030;150;170;280;380;410;670) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01159308]

Read the full incident report →

Minor April 17, 2026

Operator Alert - Afghanistan (AF) - MTN (Areba) (412/40) - 4/17/26

Detected by Pingoru
Apr 17, 2026, 01:29 PM UTC
Resolved
Apr 17, 2026, 06:18 PM UTC
Duration
4h 49m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 17, 2026, 01:29 PM UTC

    Start Time: 6:23 AM PDT - 4/17/26 End Time: Ongoing We received notification that MTN (Areba) (412/40) from Afghanistan (AF) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01159072

  2. resolved Apr 17, 2026, 06:18 PM UTC

    Start Time: 06:23 PDT - 04/17/26 End Time: 10:51 PDT - 04/17/26 We received notification that the network issues previously reported by MTN (Areba) (412/40) from Afghanistan (AF) have been resolved. MTN (Areba) (412/40) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01159072

Read the full incident report →

Minor April 15, 2026

Operator Alert - Sierra Leone (SL) - Orange (SL) Limited (619/01)

Detected by Pingoru
Apr 15, 2026, 08:23 AM UTC
Resolved
Apr 15, 2026, 04:15 PM UTC
Duration
7h 52m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 15, 2026, 08:23 AM UTC

    Start Time: 1:13 AM PST - 04/15/26 End Time: Ongoing We received notification that Orange (SL) Limited (619/01) from Sierra Leone (SL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157859

  2. resolved Apr 15, 2026, 04:15 PM UTC

    Start Time: 1:13 AM PST - 04/15/26 End Time: 7:44 AM PST - 04/15/26 We received notification that the network issues previously reported by Orange (SL) Limited (619/01) from Sierra Leone (SL) have been resolved. Orange (SL) Limited (619/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157859

Read the full incident report →

Notice April 15, 2026

Phone ID Sim Swap, Contact Match and Subscriber Status Service Alert - United States

Detected by Pingoru
Apr 15, 2026, 06:46 AM UTC
Resolved
Apr 15, 2026, 05:59 PM UTC
Duration
11h 12m
Affected: United StatesContact matchSubscriber status
Timeline · 2 updates
  1. identified Apr 15, 2026, 06:46 AM UTC

    Date: 04/14/26 Start Time: 10:00 PM PDT End Time: Ongoing We received notification from our partner that Sim Swap, Contact Match, and Subscriber Status are currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Apr 15, 2026, 05:59 PM UTC

    Date: 04/14/26 Start Time: 10:00 PM PDT End Time: 12:00 PM PDT We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Read the full incident report →

Minor April 15, 2026

Operator Alert - Philippines (PH) - Globe Telecom (515/01;02) - 01/14/26

Detected by Pingoru
Apr 15, 2026, 12:58 AM UTC
Resolved
Apr 15, 2026, 03:20 AM UTC
Duration
2h 22m
Affected: Philipines
Timeline · 2 updates
  1. investigating Apr 15, 2026, 12:58 AM UTC

    Start Time: 05:55 pm PDT - 04/14/26 End Time: Ongoing We received notification that Globe Telecom (515/01;02) from Philippines (PH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157770

  2. resolved Apr 15, 2026, 03:20 AM UTC

    Start Time: 05:55 pm PDT - 04/14/26 End Time: 07:17 pm PDT - 04/14/26 We received notification that the network issues previously reported by Globe Telecom (515/01;02) from Philippines (PH) have been resolved. Globe Telecom (515/01;02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157770

Read the full incident report →

Minor April 15, 2026

Operator Alert - Morocco (MA) - Medi Telecom (604/00) - 04/14/26

Detected by Pingoru
Apr 15, 2026, 12:36 AM UTC
Resolved
Apr 15, 2026, 09:22 AM UTC
Duration
8h 45m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 15, 2026, 12:36 AM UTC

    Start Time: 05:25 pm PDT - 04/14/26 End Time: Ongoing We received notification that Medi Telecom (604/00) from Morocco (MA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157758

  2. resolved Apr 15, 2026, 09:22 AM UTC

    Start Time: 05:25 pm PDT - 04/14/26 End Time: 08:50 pm PDT - 04/14/26 We received notification that the network issues previously reported by Medi Telecom (604/00) from Morocco (MA) have been resolved. Medi Telecom (604/00) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157758

Read the full incident report →

Minor April 14, 2026

Operator Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)

Detected by Pingoru
Apr 14, 2026, 08:36 AM UTC
Resolved
Apr 14, 2026, 11:18 AM UTC
Duration
2h 42m
Affected: NA & LATAM - All countriesMexico
Timeline · 2 updates
  1. investigating Apr 14, 2026, 08:36 AM UTC

    Start Time: 1:32 AM PST - 04/14/26 End Time: Ongoing We received notification that ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) from Mexico (MX) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157336

  2. resolved Apr 14, 2026, 11:18 AM UTC

    Start Time: 1:32 AM PST - 04/14/26 End Time: 2:59 AM PST - 04/14/26 We received notification that the network issues previously reported by ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) from Mexico (MX) have been resolved. ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157336

Read the full incident report →

Minor April 14, 2026

Operator Alert - Cameroon (CM) - Orange Cameroun S.A. (624/02)

Detected by Pingoru
Apr 14, 2026, 01:33 AM UTC
Resolved
Apr 14, 2026, 07:25 AM UTC
Duration
5h 52m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 14, 2026, 01:33 AM UTC

    Start Time: 6:29 PM PDT - 04/13/26 End Time: Ongoing We received notification that Orange Cameroun S.A. (624/02) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01157220

  2. resolved Apr 14, 2026, 07:25 AM UTC

    Start Time: 6:29 PM PDT - 04/13/26 End Time: 11:29 PM PDT - 04/13/26 We received notification that the network issues previously reported by Orange Cameroun S.A. (624/02) from Cameroon (CM) have been resolved. Orange Cameroun S.A. (624/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01157220

Read the full incident report →

Notice April 12, 2026

Phone ID Sim Swap Service Alert - Colombia

Detected by Pingoru
Apr 12, 2026, 02:16 PM UTC
Resolved
Apr 12, 2026, 06:29 PM UTC
Duration
4h 12m
Affected: Colombia
Timeline · 2 updates
  1. identified Apr 12, 2026, 02:16 PM UTC

    Date: 04/12/26 Start Time: 06:13 PST End Time: Ongoing We received notification from our partner that Phone ID Sim Swap is currently having issues in Colombia, which may cause some delays. We will inform you once a resolution is reached. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Apr 12, 2026, 06:29 PM UTC

    Date: 04/12/26 Start Time: 06:13 PST End Time: 08:25 PST We received notification from our partner that the issue previously noticed in Colombia has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Read the full incident report →

Notice April 12, 2026

Contact match & Subscriber Status Service Alert - Canada

Detected by Pingoru
Apr 12, 2026, 05:08 AM UTC
Resolved
Apr 12, 2026, 07:16 PM UTC
Duration
14h 7m
Affected: Contact matchSubscriber status
Timeline · 2 updates
  1. identified Apr 12, 2026, 05:08 AM UTC

    Date: 04/11/2026 Start Time: 09:06 PM PDT End Time: Ongoing We received a notification from our partner that Contact match & Subscriber Status are currently experiencing issues in Canada, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Apr 12, 2026, 07:16 PM UTC

    Date: 04/11/2026 Start Time: 09:06 PM PDT End Time: 11:24 PM PDT We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Read the full incident report →

Notice April 11, 2026

Phone ID Contact Service Alert - the United Kingdom

Detected by Pingoru
Apr 11, 2026, 03:11 PM UTC
Resolved
Apr 13, 2026, 12:05 PM UTC
Duration
1d 20h
Affected: EMEA - All countries
Timeline · 2 updates
  1. identified Apr 11, 2026, 03:11 PM UTC

    Date: 04/11/2026 Start Time: 03:35 AM PDT End Time: Ongoing We received notification from our partner that Phone ID Contact is currently having issues in the United Kingdom, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Apr 13, 2026, 12:05 PM UTC

    Start Date: 04/11/2026 Start Time: 03:35 AM PDT End Date: 04/13/2026 End Time: 01:25 AM PDT We received notification from our partner that the issue previously noticed in United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Read the full incident report →

Minor April 10, 2026

Operator Alert - Sri Lanka (LK) - Mobitel (413/01)

Detected by Pingoru
Apr 10, 2026, 07:59 AM UTC
Resolved
Apr 11, 2026, 01:06 PM UTC
Duration
1d 5h
Affected: APAC - All countries
Timeline · 2 updates
  1. investigating Apr 10, 2026, 07:59 AM UTC

    Start Time: 12:57 AM PDT - 04/10/26 End Time: Ongoing We received notification that Mobitel (413/01) from Sri Lanka (LK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01156093

  2. resolved Apr 11, 2026, 01:06 PM UTC

    Start Time: 12:57 AM PDT - 04/10/26 End Time: 03:05 PM PDT - 04/10/26 We received notification that the network issues previously reported by Mobitel (413/01) from Sri Lanka (LK) have been resolved. Mobitel (413/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01156093

Read the full incident report →

Major April 9, 2026

Operator Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) [04/09/26]

Detected by Pingoru
Apr 09, 2026, 06:52 PM UTC
Resolved
Apr 09, 2026, 10:15 PM UTC
Duration
3h 22m
Affected: Peru
Timeline · 2 updates
  1. investigating Apr 09, 2026, 06:52 PM UTC

    Start Time: 11:48 PDT- 04/09/26 End Time: Ongoing We received notification that America Movil Peru S.A.C (CLARO PERU) from Peru (PE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF[01155880]

  2. resolved Apr 09, 2026, 10:15 PM UTC

    Start Time: 11:48 PDT- 04/09/26 End Time: 15:15 PDT- 04/09/26 We received notification that the network issues previously reported by America Movil Peru S.A.C (CLARO PERU) from Peru (PE) have been resolved. America Movil Peru S.A.C (CLARO PERU) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155880

Read the full incident report →

Minor April 9, 2026

Operator Alert - Chile (CL) - ENTEL PCS Telecomunicaciones (730/01;10;19) - 4/9/26

Detected by Pingoru
Apr 09, 2026, 05:17 PM UTC
Resolved
Apr 09, 2026, 09:03 PM UTC
Duration
3h 46m
Affected: NA & LATAM - All countriesChile
Timeline · 2 updates
  1. investigating Apr 09, 2026, 05:17 PM UTC

    Start Time: 10:15 AM PDT - 4/9/26 End Time: Ongoing We received notification that ENTEL PCS Telecomunicaciones (730/01;10;19) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01155839

  2. resolved Apr 09, 2026, 09:03 PM UTC

    Start Time: 10:15 AM PDT - 4/9/26 End Time: 02:03 PM PDT - 4/9/26 We received notification that the network issues previously reported by ENTEL PCS Telecomunicaciones (730/01;10;19) from Chile (CL) have been resolved. ENTEL PCS Telecomunicaciones (730/01;10;19) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155839

Read the full incident report →

Minor April 9, 2026

Operator Alert - Malawi (MW) - Access Communications Ltd (650/02) - 4/9/26

Detected by Pingoru
Apr 09, 2026, 04:43 PM UTC
Resolved
Apr 10, 2026, 05:01 AM UTC
Duration
12h 18m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 09, 2026, 04:43 PM UTC

    Start Time: 9:39 AM PDT - 4/9/26 End Time: Ongoing We received notification that Access Communications Ltd (650/02) from Malawi (MW)is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01155814

  2. resolved Apr 10, 2026, 05:01 AM UTC

    Start Time: 9:39 AM PDT - 4/9/26 End Time: 9:09 PM PDT - 4/9/26 We received notification that the network issues previously reported by Access Communications Ltd (650/02) from Malawi (MW) have been resolved. Access Communications Ltd (650/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155814

Read the full incident report →

Minor April 9, 2026

Operator Alert - Israel (IL) - Pelephone Communications Ltd (425/03;16;18) - 04/09/2026

Detected by Pingoru
Apr 09, 2026, 01:49 PM UTC
Resolved
Apr 10, 2026, 11:31 AM UTC
Duration
21h 41m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 09, 2026, 01:49 PM UTC

    Start Time: 6:40AM PDT - 04/09/2026 End Time: Ongoing We received notification that Pelephone Communications Ltd (425/03;16;18) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01155709

  2. resolved Apr 10, 2026, 11:31 AM UTC

    Start Time: 6:40 AM PDT - 04/09/2026 End Time: 4:10 AM PDT - 04/10/2026 We received notification that the network issues previously reported by Pelephone Communications Ltd (425/03;16;18) from Israel (IL) have been resolved. Pelephone Communications Ltd (425/03;16;18) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01155709

Read the full incident report →

Minor April 8, 2026

Voice API Quality Degradation towards MTN Networks

Detected by Pingoru
Apr 08, 2026, 10:07 AM UTC
Resolved
Apr 15, 2026, 02:30 PM UTC
Duration
7d 4h
Affected: NA & LATAM - All countriesAPAC - All countriesEMEA - All countries
Timeline · 2 updates
  1. investigating Apr 08, 2026, 10:07 AM UTC

    Start Time: 02:30 AM PDT - 04/08/26 End Time: Ongoing We received notification that MTN operators globally are currently experiencing network issues, which may cause latency in Voice API transactions. We are actively monitoring the situation and will inform you once the operators have reached a resolution.

  2. resolved Apr 15, 2026, 02:30 PM UTC

    Date:04/15/26 Start Time: 02:30 AM PDT - 04/08/26 End Time: 04:30 PM PDT - 04/15/26 The issue related to the Voice API has now been resolved. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].

Read the full incident report →

Minor April 8, 2026

Operator Alert - Spain (ES) - Best Telecom (214/22) - 04/08/2026

Detected by Pingoru
Apr 08, 2026, 08:43 AM UTC
Resolved
Apr 08, 2026, 11:50 PM UTC
Duration
15h 6m
Affected: EMEA - All countriesSpain
Timeline · 2 updates
  1. investigating Apr 08, 2026, 08:43 AM UTC

    Start Time: 01:23AM PDT - 04/08/2026 End Time: Ongoing We received notification that Spain (ES) - Best Telecom (214/22) from Spain (ES) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154916

  2. resolved Apr 08, 2026, 11:50 PM UTC

    Start Time: 01:23AM PDT - 04/08/2026 End Time: 3 PM PDT - 04/08/2026 We received notification that the network issues previously reported by Best Telecom (214/22) from Spain (ES) have been resolved. Best Telecom (214/22) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154916

Read the full incident report →

Minor April 7, 2026

Operator Alert - Ethiopia (ET) - Ethiopian Telecommunications (636/01) - 4/7/26

Detected by Pingoru
Apr 07, 2026, 04:25 PM UTC
Resolved
Apr 07, 2026, 05:34 PM UTC
Duration
1h 9m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 07, 2026, 04:25 PM UTC

    Start Time: 8:58 AM PDT - 4/7/26 End Time: Ongoing We received notification that Ethiopia (ET) - Ethiopian Telecommunications (636/01) from Ethiopia (ET) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154554

  2. resolved Apr 07, 2026, 05:34 PM UTC

    Start Time: 8:58 AM PDT - 4/7/26 End Time: 09:44 AM PDT -4/7/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications (636/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154554

Read the full incident report →

Minor April 7, 2026

Operator Alert - Taiwan Mobile Co Ltd. (466/93;97;99) - 4/7/26

Detected by Pingoru
Apr 07, 2026, 04:20 PM UTC
Resolved
Apr 07, 2026, 05:30 PM UTC
Duration
1h 9m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Apr 07, 2026, 04:20 PM UTC

    Start Time: 8:18 PDT AM - 4/7/2026 End Time: Ongoing We received notification that Taiwan Mobile Co Ltd. (466/93;97;99) from Taiwan (TW) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154553

  2. resolved Apr 07, 2026, 05:30 PM UTC

    Start Time: 8:18 PDT AM - 4/7/2026 End Time: 09:44 PDT AM - 4/7/2026 We received notification that the network issues previously reported by Taiwan Mobile Co Ltd. (466/93;97;99) from Taiwan (TW)have been resolved. Taiwan Mobile Co Ltd. (466/93;97;99) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154553

Read the full incident report →

Minor April 7, 2026

2-Way service interruptions for Multiple Destination

Detected by Pingoru
Apr 07, 2026, 04:17 PM UTC
Resolved
Apr 07, 2026, 05:36 PM UTC
Duration
1h 19m
Affected: EMEA - All countriesAPAC - All countriesNA & LATAM - All countries
Timeline · 2 updates
  1. investigating Apr 07, 2026, 04:17 PM UTC

    Start Time: 08:15 AM PST 04/07/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Multiple Destination. Please note that all DLC and DSC are impacted Our team is investigating this issue and we will inform you once we come to a resolution. SF[01154525]

  2. resolved Apr 07, 2026, 05:36 PM UTC

    Start Time: 08:15 AM PDT - 04/07/26 End Time: 09:44 AM PDT - 04/07/26 Previously reported issues with 2-Way SMS delivery toward Multiple Destination have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01154525

Read the full incident report →

Minor April 7, 2026

Operator Alert - Egypt (EG) - Etisalat (602/03) - 04/06/26

Detected by Pingoru
Apr 07, 2026, 06:11 AM UTC
Resolved
Apr 07, 2026, 11:32 AM UTC
Duration
5h 21m
Affected: Egypt
Timeline · 2 updates
  1. investigating Apr 07, 2026, 06:11 AM UTC

    Start Time: 11:04 pm PDT - 04/06/26 End Time: Ongoing We received notification that Etisalat (602/03) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01154264

  2. resolved Apr 07, 2026, 11:32 AM UTC

    Start Time: 11:04 pm PDT - 04/06/26 End Time: 03:53 am PDT - 04/07/26 We received notification that the network issues previously reported by Etisalat (602/03) from Egypt (EG) have been resolved. Etisalat (602/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01154264

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