TeleSign experienced a minor incident on October 8, 2026 affecting Colombia, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2026, 01:46 PM UTC
Start Time: 04:51 PDT - 08/10/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DLC are impacted Our team is investigating this issue and we will inform you once we come to a resolution.
- resolved Oct 08, 2026, 04:33 PM UTC
Start Time: 4:51 AM PDT - 08/10/26 End Time: 9:11 AM PDT - 08/10/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].