TeleSign incident

Operator Alert - Belgium (BE) - BASE (KPN) (206/20) - 10/02/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 2, 2026 affecting Belgium, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 08:39 AM UTC
Resolved
Oct 02, 2026, 11:34 AM UTC
Duration
2h 54m
Detected by Pingoru
Oct 02, 2026, 08:39 AM UTC

Affected components

Belgium

Update timeline

  1. investigating Oct 02, 2026, 08:39 AM UTC

    Start Time: 01:35am PDT- 10/02/26 End Time: Ongoing We are currently observing a quality degradation towards BASE (KPN) (206/20) in Belgium (BE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01246555

  2. resolved Oct 02, 2026, 11:34 AM UTC

    Start Time: 01:35am PDT- 10/02/26 End Time: 04:20am PDT- 10/02/26 Network issues previously reported for BASE (KPN) from Belgium (BE) have been resolved. BASE (KPN) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01246555