TeleSign incident

Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on October 6, 2026 affecting EMEA - All countries, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 01:34 PM UTC
Resolved
Oct 06, 2026, 04:26 PM UTC
Duration
2h 51m
Detected by Pingoru
Oct 06, 2026, 01:34 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 06, 2026, 01:34 PM UTC

    Start Time: 6:14 - 10/06/26 End Time: Ongoing We are currently observing a quality degradation towards Nigeria Communications Ltd (MTN) (621/30) in Nigeria (NG) , which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01248447

  2. resolved Oct 06, 2026, 04:26 PM UTC

    Start Time: 06:14 am PDT - 10/06/26 End Time: 08:40 am PDT - 10/06/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01248447