TeleSign incident

Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 3, 2026 affecting China, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2026, 03:38 PM UTC
Resolved
Oct 03, 2026, 04:26 PM UTC
Duration
48m
Detected by Pingoru
Oct 03, 2026, 03:38 PM UTC

Affected components

China

Update timeline

  1. investigating Oct 03, 2026, 03:38 PM UTC

    Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) - Quality degradation Start Time: 08:06 AM PST - 10/03/26 Summary: We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause delays in SMS delivery. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01247186

  2. resolved Oct 03, 2026, 04:26 PM UTC

    Start Time: 08:06 AM PST - 10/03/26 End Time: 09:00 AM PST - 10/03/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247186