TeleSign incident

Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 10/06/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 6, 2026 affecting EMEA - All countries, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 06:52 PM UTC
Resolved
Oct 06, 2026, 08:24 PM UTC
Duration
1h 31m
Detected by Pingoru
Oct 06, 2026, 06:52 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Oct 06, 2026, 06:52 PM UTC

    Start Time: 11:43 AM PDT - 10/06/26 End Time: Ongoing We are currently observing a quality degradation towards Nigeria Communications Ltd (MTN) (621/30) in Nigeria (NG), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01248646

  2. resolved Oct 06, 2026, 08:24 PM UTC

    Start Time: 11:43 AM PDT - 10/06/26 End Time: 12:59 AM PDT - 10/06/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG), have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01248646