TeleSign incident

Operator Service Alert - Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) - [10/07/26]

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 7, 2026 affecting United States, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 05:37 AM UTC
Resolved
Oct 07, 2026, 10:59 AM UTC
Duration
5h 21m
Detected by Pingoru
Oct 07, 2026, 05:37 AM UTC

Affected components

United States

Update timeline

  1. investigating Oct 07, 2026, 05:37 AM UTC

    Issue: US Operator - ATT Mobility (310/016;030;150;170;280;380;410;670) Quality degradation Date: 10/07/26 Start Time: 12:30 AM PDT End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670). Customers that send SMS messages to ATT Mobility (310/016;030;150;170;280;380;410;670) users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. investigating Oct 07, 2026, 10:34 AM UTC

    Resolved: US Operator - ATT Mobility (310/016;030;150;170;280;380;410;670) Quality degradation Date: 10/07/26 Start Time: 12:30 AM PDT End Time: 02:45 AM PDT Summary: We are no longer experiencing quality degradation toward United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670). End users should no longer experience delays receiving SMS messages as all services are back to functioning properly. We'd like to apologize for any inconvenience caused. If you have any questions, please contact us at [email protected].

  3. resolved Oct 07, 2026, 10:59 AM UTC

    This incident has been resolved.