TeleSign incident
Operator Alert - Ghana (GH) - Vodafone Ghana (620/02) - 10/05/2026
TeleSign experienced a minor incident on October 5, 2026 affecting EMEA - All countries, lasting 4h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 05, 2026, 09:29 AM UTC
Start Time: 02:25AM PDT - 10/05/2026 End Time: Ongoing We are currently observing a quality degradation towards Vodafone Ghana (620/02) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01247648
- resolved Oct 05, 2026, 02:10 PM UTC
Start Time: 02:25 AM PDT - 10/05/2026 End Time: 06:14 AM PDT - 10/05/2026 Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01247648