TeleSign experienced a minor incident on October 2, 2026 affecting Belgium, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2026, 09:04 AM UTC
Start Time: 01:35am PDT- 10/02/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Belgium (BE). Please note that a subset of DSCs are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01246577
- resolved Oct 02, 2026, 11:30 AM UTC
Start Time: 01:35am PDT- 10/02/26 End Time: 03:40am PDT- 10/02/26 Previously reported issues with 2-Way SMS delivery toward Belgium (BE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01246577