Is TeleSign down?

Last checked 7m ago
Current status
TeleSign is having a partial outage

25 active incidents: Regulatory Update: 📢 Important Update: Austria Sender ID R…, Verify+ Migration to Intelligence Cloud · +23 more

Official status page: https://status.telesign.com · Polled every 5 minutes · 201 components tracked

TeleSign is reporting a partial outage right now (last checked 7m ago). Some components are affected; others remain operational.

Real-time TeleSign status, recent outages, and incident history — pulled directly from TeleSign's official status page at https://status.telesign.com every 5 minutes. Pingoru tracks 201 TeleSign services and has captured 231 incidents in the last 90 days (98.25% uptime). Get email, Slack, Discord, or webhook alerts the moment TeleSign reports a new incident — free for 5 monitors, no credit card.

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TeleSign uptime 98.25% uptime · past 90 days
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Active incidents 6

  1. Ongoing ● 16d 16h
    Started May 28, 2026, 07:09 AM UTC
    United Kingdom
    Timeline · 1 update
    • investigating · May 28, 2026, 07:09 AM UTC

      We have received notification that services for Phone ID Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution. #01178575

    Latest: We have received notification that services for Phone ID Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution. #01178575

  2. Ongoing ● 24d 10h
    Started May 20, 2026, 12:41 PM UTC
    United Kingdom
    Timeline · 1 update
    • investigating · May 20, 2026, 12:41 PM UTC

      We have received notification that services for Phone ID Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution. SF: 01174232

    Latest: We have received notification that services for Phone ID Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution. SF: 01174232

  3. Ongoing ● 35d 11h
    Started May 09, 2026, 12:06 PM UTC
    APAC - All countriesSubscriber status
    Timeline · 1 update
    • identified · May 09, 2026, 12:06 PM UTC

      Date: 05/08/2026 Start Time: 04:00 PM PDT End Time: Ongoing We received notification from our partner that the Number Deactivation and Subscriber Status Addon is currently having issues in the Philippines, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

    Latest: Date: 05/08/2026 Start Time: 04:00 PM PDT End Time: Ongoing We received notification from our partner that the Number Deactivation and Subscriber Status Addon is currently having i…

  4. Ongoing ● 36d
    Started May 08, 2026, 11:00 PM UTC
    ColombiaColombia
    Timeline · 1 update
    • identified · May 08, 2026, 11:00 PM UTC

      Date: 05/09/2026 Start Time: 03:28 PM PDT End Time: Ongoing We received notification from our partner that Porting History and Sim Swap are currently having issues in Colombia, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

    Latest: Date: 05/09/2026 Start Time: 03:28 PM PDT End Time: Ongoing We received notification from our partner that Porting History and Sim Swap are currently having issues in Colombia, whi…

  5. Ongoing ● 186d 17h
    Started Dec 09, 2025, 05:54 AM UTC
    EMEA - All countries
    Timeline · 1 update
    • investigating · Dec 09, 2025, 05:54 AM UTC

      Start Time: 01:24 AM - 12/04/25 End Time: Ongoing We received notification that Nexttel (624/04) from Cameroon (CM) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01098201

    Latest: Start Time: 01:24 AM - 12/04/25 End Time: Ongoing We received notification that Nexttel (624/04) from Cameroon (CM) is currently experiencing network issues, and this may cause a d…

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Recent outages & incidents

Past 90 days
  1. Resolved 3h 26m
    Started Jun 12, 2026, 05:10 AM UTC · Resolved Jun 12, 2026, 08:37 AM UTC
    Chile
    Timeline · 2 updates
    • investigating · Jun 12, 2026, 05:10 AM UTC

      Start Time: 10:07 PM PST - 06/12/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01186869

    • resolved · Jun 12, 2026, 08:37 AM UTC

      Start Time: 10:07 PM PST - 06/12/26 End Time: 23:30 PM PST - 06/12/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01186869]

    Latest: Start Time: 10:07 PM PST - 06/12/26 End Time: 23:30 PM PST - 06/12/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) h…

  2. Resolved 7h 43m
    Started Jun 11, 2026, 11:58 PM UTC · Resolved Jun 12, 2026, 07:42 AM UTC
    EMEA - All countries
    Timeline · 2 updates
    • investigating · Jun 11, 2026, 11:58 PM UTC

      Start Time: 04:48PM PDT - 06/11/26 End Time: Ongoing We received notification that Globacom (621/50) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01186773

    • resolved · Jun 12, 2026, 07:42 AM UTC

      Start Time: 04:48 PM PDT - 06/11/26 End Time: 12:01 AM PDT - 06/12/26 We received notification that the network issues previously reported by Globacom (621/50) from Nigeria (NG) have been resolved. Globacom (621/50) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01186773

    Latest: Start Time: 04:48 PM PDT - 06/11/26 End Time: 12:01 AM PDT - 06/12/26 We received notification that the network issues previously reported by Globacom (621/50) from Nigeria (NG) ha…

  3. Resolved 1h 26m
    Started Jun 10, 2026, 07:01 PM UTC · Resolved Jun 10, 2026, 08:28 PM UTC
    APAC - All countriesPakistan
    Timeline · 2 updates
    • investigating · Jun 10, 2026, 07:01 PM UTC

      Start Time: 11:53AM PDT - 06/10/2026 End Time: Ongoing We received notification that Jazz (410/01;07) from Pakistan (PK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01185975

    • resolved · Jun 10, 2026, 08:28 PM UTC

      Start Time: 11:53 AM PDT - 06/10/2026 End Time: 12:35 PM PDT - 06/10/2026 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01185975

    Latest: Start Time: 11:53 AM PDT - 06/10/2026 End Time: 12:35 PM PDT - 06/10/2026 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK…

  4. Resolved 2h 16m
    Started Jun 09, 2026, 08:33 AM UTC · Resolved Jun 09, 2026, 10:50 AM UTC
    EMEA - All countries
    Timeline · 2 updates
    • investigating · Jun 09, 2026, 08:33 AM UTC

      Start Time: 1:28 AM PST - 06/09/26 End Time: Ongoing We received notification that MTN Uganda (641/10) from Uganda (UG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01184489

    • resolved · Jun 09, 2026, 10:50 AM UTC

      Start Time: 1:28 AM PST - 06/09/26 End Time: 03:50 AM PST - 06/09/26 We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) have been resolved. MTN Uganda (641/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01184489

    Latest: Start Time: 1:28 AM PST - 06/09/26 End Time: 03:50 AM PST - 06/09/26 We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) ha…

  5. Resolved 1h 6m
    Started Jun 09, 2026, 08:09 AM UTC · Resolved Jun 09, 2026, 09:15 AM UTC
    RCS
    Timeline · 2 updates
    • identified · Jun 09, 2026, 08:09 AM UTC

      Date: 09/06/2026 Start time: 7:42 UTC End time: Ongoing Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].

    • resolved · Jun 09, 2026, 09:15 AM UTC

      Date: 09/06/2026 Start time: 7:42 UTC End time: 8:57 UTC Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. The incident affected the RCS product. We are currently working on the root cause analysis and will provide it once available.

    Latest: Date: 09/06/2026 Start time: 7:42 UTC End time: 8:57 UTC Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. The incident af…

See the full TeleSign outage history

158 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 161 incidents View full outage history →