Is TeleSign down?
Last checked 2m ago9 active incidents: Regulatory Update: China SMS Delivery and Signature Require…, Regulatory Update: 📢 Important Update: Sender ID Registrat… · +7 more
TeleSign is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.
Real-time TeleSign status, recent outages, and incident history: pulled directly from TeleSign's official status page at status.telesign.com every 5 minutes. Pingoru tracks 201 TeleSign services and has captured 250 incidents in the last 90 days (98.21% uptime). Get email, Slack, Discord, or webhook alerts the moment TeleSign reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- China
Timeline · 1 update
- investigating · Oct 26, 2026, 09:48 AM UTC
Start Time: 02:42 AM PDT - 10/26/26 End Time: Ongoing We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01259821
Latest: Start Time: 02:42 AM PDT - 10/26/26 End Time: Ongoing We are currently observing a quality degradation towards China Mobile (460/00;02;07;28;04;08) in China (CN), which may cause d…
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Recent outages & incidents
Past 90 days- EMEA - All countries
Timeline · 2 updates
- investigating · Oct 29, 2026, 12:57 AM UTC
Start Time: 5:56 PM PST - 10/28/26 End Time: Ongoing We are currently observing a quality degradation towards Zain (419/02) in Kuwait (KW), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01261997
- resolved · Oct 29, 2026, 03:06 AM UTC
Start Time: 5:56 PM PST - 10/28/26 End Time: 6:43 PM PST - 10/28/26 Network issues previously reported for Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01261997
Latest: Start Time: 5:56 PM PST - 10/28/26 End Time: 6:43 PM PST - 10/28/26 Network issues previously reported for Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end user…
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- EMEA - All countriesUnited KingdomContact match
Timeline · 2 updates
- investigating · Oct 28, 2026, 04:08 PM UTC
Date: 10/28/2026 Start Time: 07:47 AM PDT End Time: Ongoing We received notification from our partner that the SIM Swap, Number Deactivation and Contact Match addons are currently having issues in the United Kingdom(specifically Orange and EE Communications), which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved · Oct 28, 2026, 06:00 PM UTC
Date: 10/28/2026 Start Time: 07:47 AM PDT End Time: 08:20 AM PDT We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Latest: Date: 10/28/2026 Start Time: 07:47 AM PDT End Time: 08:20 AM PDT We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved…
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- Belgium
Timeline · 2 updates
- investigating · Oct 28, 2026, 03:38 PM UTC
Start Time: 08:30 PT - 10/28/26 End Time: Ongoing We are currently observing a quality degradation towards Orange (Mobistar) (206/10;08) in Belgium (BE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01261765
- resolved · Oct 28, 2026, 08:58 PM UTC
Start Time: 08:30 PT - 10/28/26 End Time: 13:28 PT - 10/28/26 Network issues previously reported for Orange (Mobistar) (206/10;08 from Belgium (BE) have been resolved. Orange (Mobistar) (206/10;08 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01261765
Latest: Start Time: 08:30 PT - 10/28/26 End Time: 13:28 PT - 10/28/26 Network issues previously reported for Orange (Mobistar) (206/10;08 from Belgium (BE) have been resolved. Orange (Mobi…
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- EMEA - All countriesUnited KingdomContact match
Timeline · 2 updates
- identified · Oct 27, 2026, 04:24 PM UTC
Date: 10/27/2026 Start Time: 07:35 AM UTC+0 End Time: Ongoing We received notification from our partner that Phone ID Contact Match, Number Deactivation and Sim Swap are currently having issues in United Kingdom, which may cause some delays for checks towards Hutchison 3G UK Ltd numbers. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved · Oct 27, 2026, 05:23 PM UTC
Date: 10/27/2026 Start Time: 07:35 AM UTC+0 End Time: 09:35 AM UTC+0 We received notification from our partner that the issue previously noticed in United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Latest: Date: 10/27/2026 Start Time: 07:35 AM UTC+0 End Time: 09:35 AM UTC+0 We received notification from our partner that the issue previously noticed in United Kingdom has been resolved…
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- APAC - All countries
Timeline · 2 updates
- identified · Oct 26, 2026, 04:15 PM UTC
Date: 10/26/2026 Start Time: 10:30 AM PDT End Time: Ongoing We received notification from our partner that Phone ID Live is currently having issues in India, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved · Oct 28, 2026, 03:41 PM UTC
Start Date: 10/26/2026 Start Time: 10:30 AM PDT End Date: 10/27/2026 End Time: 02:35 AM PDT We received notification from our partner that the issue previously noticed in India has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Latest: Start Date: 10/26/2026 Start Time: 10:30 AM PDT End Date: 10/27/2026 End Time: 02:35 AM PDT We received notification from our partner that the issue previously noticed in India has…
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See the full TeleSign outage history
182 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 201 components checked every 5 minutesThe longest incident in the last year, Operator Alert - Cameroon (CM) - Nexttel (624/04) on December 9, 2025, ran for 281 days. 164 maintenance windows announced in the same period.
Most affected components, last 12 months
- EMEA - All countries156
- NA & LATAM - All countries48
- Colombia20
- Contact match19
- APAC - All countries17
Latest incidents
- Operator Alert - Kuwait (KW) - Zain (419/02)
Start Time: 5:56 PM PST - 10/28/26 End Time: Ongoing We are currently observing a quality degradation towards Zain (419/02) in Kuwait (KW), which may cause…
- SIM Swap, Number Deactivation and Contact Match addons Service Alert - United Kingdom Orange and EE Communicatiions
Date: 10/28/2026 Start Time: 07:47 AM PDT End Time: Ongoing We received notification from our partner that the SIM Swap, Number Deactivation and Contact Match…
- Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08)
Start Time: 08:30 PT - 10/28/26 End Time: Ongoing We are currently observing a quality degradation towards Orange (Mobistar) (206/10;08) in Belgium (BE), which…
- Started Oct 29, 2026, 12:57 AM UTC · Resolved Oct 29, 2026, 03:06 AM UTC · 2h 8m
- Started Oct 28, 2026, 04:08 PM UTC · Resolved Oct 28, 2026, 06:00 PM UTC · 1h 52m
- Started Oct 28, 2026, 03:38 PM UTC · Resolved Oct 28, 2026, 08:58 PM UTC · 5h 20m
- Started Oct 27, 2026, 04:24 PM UTC · Resolved Oct 27, 2026, 05:23 PM UTC · 59m
- Phone ID Live Service Alert - India ResolvedStarted Oct 26, 2026, 04:15 PM UTC · Resolved Oct 28, 2026, 03:41 PM UTC · 1d 23h
- Started Oct 26, 2026, 09:48 AM UTC · ● 2d 18h
- Started Oct 26, 2026, 09:25 AM UTC · Resolved Oct 27, 2026, 04:46 PM UTC · 1d 7h
- Started Oct 26, 2026, 02:43 AM UTC · Resolved Oct 26, 2026, 04:46 AM UTC · 2h 2m