TeleSign incident

Operator Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10)

Major Resolved View vendor source →

TeleSign experienced a major incident on October 10, 2026 affecting Peru, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 08:09 AM UTC
Resolved
Oct 10, 2026, 09:26 AM UTC
Duration
1h 16m
Detected by Pingoru
Oct 10, 2026, 08:09 AM UTC

Affected components

Peru

Update timeline

  1. investigating Oct 10, 2026, 08:09 AM UTC

    Start Time: 01:04 AM PST - 10/10/26 End Time: Ongoing We are currently observing a quality degradation towards America Movil Peru S.A.C (CLARO PERU) (716/10) in Peru (PE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01251096

  2. resolved Oct 10, 2026, 09:26 AM UTC

    Start Time: 01:04 AM PST - 10/10/26 End Time: 02:12 AM PST - 10/10/26 Network issues previously reported for America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) have been resolved. America Movil Peru S.A.C (CLARO PERU) (716/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251096