TeleSign incident
Phone ID Contact addon - Service Alert - United States
TeleSign experienced a notice incident on October 2, 2026 affecting United States, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2026, 04:52 PM UTC
Date: 10/02/26 Start Time: 07:17 AM PDT End Time: Ongoing We received notification from our partner that Phone ID Contact addon is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. Telesign refid: 01246521 If you have any questions, please contact us at [email protected].
- resolved Oct 02, 2026, 05:52 PM UTC
Date: 10/02/26 Start Time: 09:17 AM PDT End Time: 09:52 AM PDT We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.