TeleSign experienced a minor incident on October 7, 2026 affecting Intelligence, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 09:21 AM UTC
Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Start Time: 09:04 UTC Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].
- resolved Oct 07, 2026, 09:45 AM UTC
Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. Date: 10/07/2026 Start Time: 09:04 UTC End Time: 09:34 UTC We sincerely apologize for the inconvenience this may have caused you.