TeleSign incident

Operator Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) - 10/10/2026

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 10, 2026 affecting Peru, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2026, 10:05 PM UTC
Resolved
Oct 10, 2026, 11:35 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 10, 2026, 10:05 PM UTC

Affected components

Peru

Update timeline

  1. investigating Oct 10, 2026, 10:05 PM UTC

    Start Time: 02:54pm PDT - 10/10/2026 End Time: Ongoing We are currently observing a quality degradation towards America Movil Peru S.A.C (CLARO PERU) (716/10) in Peru (PE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01251233

  2. resolved Oct 10, 2026, 11:35 PM UTC

    Start Time: 02:54pm PDT - 10/10/2026 End Time: 04:05pm PDT - 10/10/2026 Network issues previously reported for America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) have been resolved. America Movil Peru S.A.C (CLARO PERU) (716/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01251233