- Detected by Pingoru
- Sep 25, 2026, 04:43 PM UTC
- Resolved
- Sep 25, 2026, 06:17 PM UTC
- Duration
- 1h 33m
Affected: Italy
Timeline · 2 updates
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investigating Sep 25, 2026, 04:43 PM UTC
Issue: Italy (IT) - All MNO's - Quality degradation Start Time: 9:15 AM PDT - 9/25/26 End Time: Ongoing Summary: We are currently observing a quality degradation towards all MNOs in Italy (IT), which may cause delays in SMS delivery. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01240364
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resolved Sep 25, 2026, 06:17 PM UTC
Start Time: 9:15 AM PDT - 9/25/26 End Time: 10:07 AM PDT - 9/25/26 Network issues previously reported for all MNOs from Italy (IT) have been resolved. All MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01240364
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Notice September 25, 2026 - Detected by Pingoru
- Sep 25, 2026, 02:00 PM UTC
- Resolved
- Sep 25, 2026, 02:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Sep 25, 2026, 02:27 PM UTC
Dear Customers and Partners, Incident date and start and end time: 09/25/2026 06:55 AM PDT We have experienced a short service disruption within the time frame above. All our services are now operating on expected levels.
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- Detected by Pingoru
- Sep 25, 2026, 08:52 AM UTC
- Resolved
- Sep 25, 2026, 11:08 AM UTC
- Duration
- 2h 16m
Affected: Indonesia
Timeline · 2 updates
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investigating Sep 25, 2026, 08:52 AM UTC
Start Time: 1:37AM PDT - 9/25/26 End Time: Ongoing We are currently observing a quality degradation towards Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01242311
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resolved Sep 25, 2026, 11:08 AM UTC
Start Time: 1:37AM PDT - 9/25/26 End Time: 2:15AM PDT - 9/25/26 Network issues previously reported for Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID) have been resolved. Indosat Ooredoo Hutchison end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01242311
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 03:52 AM UTC
- Resolved
- Sep 25, 2026, 07:11 AM UTC
- Duration
- 3h 19m
Affected: NA & LATAM - All countriesBrazil
Timeline · 2 updates
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investigating Sep 25, 2026, 03:52 AM UTC
Start Time: 08:40PM PDT - 09/24/2025 End Time: Ongoing We are currently observing a quality degradation towards Claro (724/05;12;38) in Brazil (BR), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01242198
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resolved Sep 25, 2026, 07:11 AM UTC
Start Time: 08:40PM PDT - 09/24/2026 End Time: 02:00AM PDT - 09/25/2026 Network issues previously reported for Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01242198
Read the full incident report →
Notice September 24, 2026 - Detected by Pingoru
- Sep 24, 2026, 05:15 AM UTC
- Resolved
- Sep 24, 2026, 05:15 AM UTC
- Duration
- —
Affected: SMSVoice
Timeline · 2 updates
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investigating Sep 24, 2026, 04:56 AM UTC
Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].
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resolved Sep 24, 2026, 05:15 AM UTC
Dear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 09/23/2026 Start Time: 09:32 PM PDT End Time: 09:45 PM PDT If you have any questions, please contact us at [email protected].
Read the full incident report →
Notice September 23, 2026 - Detected by Pingoru
- Sep 23, 2026, 05:56 PM UTC
- Resolved
- Sep 23, 2026, 07:52 PM UTC
- Duration
- 1h 56m
Affected: EMEA - All countries
Timeline · 3 updates
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investigating Sep 23, 2026, 05:56 PM UTC
Start Time: 10:34 AM PDT - 09/23/2026 End Time: Ongoing We are currently observing a quality degradation towards ScanCom Ltd (MTN)(620/01) in Ghana(GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01241281
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investigating Sep 23, 2026, 05:56 PM UTC
We are continuing to investigate this issue.
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resolved Sep 23, 2026, 07:52 PM UTC
Start Time: 10:34 AM PDT - 09/23/2026 End Time: 12:27 AM PDT - 09/23/2026 Network issues previously reported for ScanCom Ltd (MTN)(620/01) from Ghana (GH) have been resolved. ScanCom Ltd end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01241281
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2026, 05:53 PM UTC
- Resolved
- Sep 23, 2026, 08:25 PM UTC
- Duration
- 2h 32m
Affected: EMEA - All countries
Timeline · 2 updates
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investigating Sep 23, 2026, 05:53 PM UTC
Start Time: 10:50am PDT - 09/23/26 End Time: Ongoing We are currently observing a quality degradation towards Nigeria Communications Ltd (MTN) (621/30) in Nigeria (NG), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01241288
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resolved Sep 23, 2026, 08:25 PM UTC
Start Time: 10:50am PDT - 09/23/26 End Time: 12:30pm PDT - 09/23/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01241288
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 11:31 AM UTC
- Resolved
- Sep 22, 2026, 01:37 PM UTC
- Duration
- 2h 6m
Affected: France
Timeline · 2 updates
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identified Sep 22, 2026, 11:31 AM UTC
Date: 09/22/2026 Start Time: 09:00 UTC End Time: Ongoing We received notification from our partner that Porting Status is currently having issues in France, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
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resolved Sep 22, 2026, 01:37 PM UTC
Date: 09/22/2026 Start Time: 09:00 UTC End Time: 12:15 UTC We received notification from our partner that the issue previously noticed in [Country Name] has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2026, 10:46 PM UTC
- Resolved
- Sep 21, 2026, 10:58 PM UTC
- Duration
- 11m
Affected: France
Timeline · 2 updates
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investigating Sep 21, 2026, 10:46 PM UTC
Start Time: 15:45 PDT - 09/21/26 End Time: Ongoing We are currently observing a quality degradation towards Orange France (208/01;02;12;17;32;91;95) in France (FR), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01239849
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resolved Sep 21, 2026, 10:58 PM UTC
Start Time: 15:45 PDT - 09/21/26 End Time: 15:58 PDT - 09/21/26 Network issues previously reported for Orange France (208/01;02;12;17;32;91;95) from France (FR) have been resolved. Orange France (208/01;02;12;17;32;91;95) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239849
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2026, 09:02 PM UTC
- Resolved
- Sep 22, 2026, 06:36 AM UTC
- Duration
- 9h 34m
Affected: United States
Timeline · 3 updates
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investigating Sep 21, 2026, 09:02 PM UTC
Issue: US Operator - ATT Mobility (310/016;030;150;170;280;380;410;670) -10 DLC only Quality degradation Date: 09/21/26 Start Time:14:00 PM PST End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) -10 DLC only. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01238360
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investigating Sep 21, 2026, 10:20 PM UTC
Issue: US Operator - ATT Mobility (310/016;030;150;170;280;380;410;670) -10 DLC only Quality degradation Date: 09/21/26 Start Time:14:00 PM PST End Time: 15:19 PM PST Summary: We currently experience quality degradation toward United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) -10 DLC only. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01239806
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resolved Sep 22, 2026, 06:36 AM UTC
Date: 09/22/26 Start Time: 14:00 PM PST End Time: 15:19 PM PST We received notification that the network issues previously reported by United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) have been resolved. ATT Mobility (310/016;030;150;170;280;380;410;670) 10DLC end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01239806
Read the full incident report →
Notice September 21, 2026 - Detected by Pingoru
- Sep 21, 2026, 10:51 AM UTC
- Resolved
- Sep 21, 2026, 03:39 PM UTC
- Duration
- 4h 47m
Affected: EMEA - All countries
Timeline · 2 updates
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investigating Sep 21, 2026, 10:51 AM UTC
Start Time: 3:45 PM PDT - 9/21/26 End Time: Ongoing We are currently observing a quality degradation towards AirtelTigo (620/03;06;07) in Ghana (GH), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01239448
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resolved Sep 21, 2026, 03:39 PM UTC
Start Time: 3:45 PM PDT - 9/21/26 End Time: 7:09 AM PDT - 9/21/26 Network issues previously reported for AirtelTigo (620/03;06;07) from Ghana (GH) have been resolved. AirtelTigo (620/03;06;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239448
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2026, 09:15 AM UTC
- Resolved
- Sep 21, 2026, 11:21 AM UTC
- Duration
- 2h 5m
Affected: China
Timeline · 2 updates
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identified Sep 21, 2026, 09:15 AM UTC
Date: 9/21/26 Start Time: 2:05 PM PDT End Time: Ongoing Summary: We currently experience quality degradation toward China (CN) Multiple MNOs. Customers that send SMS messages to Multiple MNOs users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
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resolved Sep 21, 2026, 11:21 AM UTC
Start Time: 2:05 PM PDT - 9/21/26 End Time: 2:43 PM PDT - 9/21/26 Network issues previously reported for Multiple MNOs from China (CN) have been resolved. Multiple MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239390
Read the full incident report →
Notice September 21, 2026 - Detected by Pingoru
- Sep 21, 2026, 08:56 AM UTC
- Resolved
- Sep 21, 2026, 11:55 AM UTC
- Duration
- 2h 58m
Affected: EMEA - All countries
Timeline · 2 updates
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investigating Sep 21, 2026, 08:56 AM UTC
Start Time: 1:45 AM PDT - 09/21/2026 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Netherlands (NL). Please note that some DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01239360
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resolved Sep 21, 2026, 11:55 AM UTC
Start Time: 1:45 AM PDT - 09/21/2026 End Time: 2:24 AM PDT - 09/21/2026 Previously reported issues with 2-Way SMS delivery toward Netherlands (NL) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01239360
Read the full incident report →
- Detected by Pingoru
- Sep 20, 2026, 10:36 AM UTC
- Resolved
- Sep 20, 2026, 05:36 PM UTC
- Duration
- 7h
Affected: NA & LATAM - All countries
Timeline · 2 updates
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investigating Sep 20, 2026, 10:36 AM UTC
Start Time: 03:28AM PDT - 09/20/26 End Time: Ongoing We are currently observing a quality degradation towards Telefonica Celular S.A (CELTEL) (708/02;002) in Honduras (HN) , which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01239085
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resolved Sep 20, 2026, 05:36 PM UTC
Start Time: 03:28 PDT - 09/20/26 End Time: 10:15 PDT - 09/20/26 Network issues previously reported for Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01239085
Read the full incident report →
- Detected by Pingoru
- Sep 19, 2026, 09:18 AM UTC
- Resolved
- Sep 19, 2026, 01:13 PM UTC
- Duration
- 3h 54m
Affected: Russia
Timeline · 2 updates
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investigating Sep 19, 2026, 09:18 AM UTC
Start Time: 02:10 PDT - 09/19/26 End Time: Ongoing We are currently observing a quality degradation towards Mobile TeleSystems (MTS) (250/01) in Russia (RU), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01238766
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resolved Sep 19, 2026, 01:13 PM UTC
Start Time: 02:10 PDT - 09/19/26 End Time: 06:10 PDT - 09/19/26 Network issues previously reported for Mobile TeleSystems (MTS) (250/01) from Russia (RU) have been resolved. Mobile TeleSystems (MTS) (250/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01238766
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 05:06 PM UTC
- Resolved
- Sep 18, 2026, 06:26 PM UTC
- Duration
- 1h 19m
Affected: China
Timeline · 2 updates
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identified Sep 18, 2026, 05:06 PM UTC
Date: 9/18/26 Start Time: 9:52AM PDT End Time: Ongoing Summary: We currently experience quality degradation toward Country China - China Mobile (460/00;02;07;28;04;08). Customers that send SMS messages to China Mobile users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
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resolved Sep 18, 2026, 06:26 PM UTC
Date: 9/18/26 Start Time: 9:52AM PDT End Time: 11:24AM PDT Summary: The quality degradation affecting SMS delivery toward China Mobile users in China (460/00;02;07;28;04;08) has been resolved. We apologize for any inconvenience caused and appreciate your patience and understanding during this service window. If you have any questions, please contact us at [email protected].
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 03:39 AM UTC
- Resolved
- Sep 24, 2026, 05:28 PM UTC
- Duration
- 6d 13h
Affected: EMEA - All countriesU.A.E.
Timeline · 2 updates
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investigating Sep 18, 2026, 03:39 AM UTC
Start Time: 8:30 PM PDT - 9/17/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Arab Emirates (AE). Please note that some of DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01238133
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resolved Sep 24, 2026, 05:28 PM UTC
Start Time: 8:30 PM PDT - 9/17/26 End Time: 10:17 AM PDT - 9/24/26 Previously reported issues with 2-Way SMS delivery toward United Arab Emirates (AE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01238133
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 12:48 AM UTC
- Resolved
- Sep 18, 2026, 10:33 AM UTC
- Duration
- 9h 45m
Affected: United States
Timeline · 2 updates
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investigating Sep 18, 2026, 12:48 AM UTC
Issue: US Operator - ATT Mobility (310/016;030;150;170;280;380;410;670) -10 DLC only Quality degradation Date: 08/17/26 Start Time: 5:12 PM PST End Time: Ongoing Summary: We currently experience quality degradation toward United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) -10 DLC only. SMS messages towards these operator(s) may face delays or difficulties in delivery. Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected].
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resolved Sep 18, 2026, 10:33 AM UTC
Start Time: 05:12 PM PST - 08/17/26 End Time: 12:19 AM PST - 08/18/26 Quality Degradation previously reported for ATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) have been resolved. ATT Mobility end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2026, 12:03 PM UTC
- Resolved
- Sep 22, 2026, 09:00 PM UTC
- Duration
- 5d 8h
Affected: Brazil
Timeline · 2 updates
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investigating Sep 17, 2026, 12:03 PM UTC
Start Time: 10:00 AM PST - 09/16/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Brazil (BR). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01237719
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resolved Sep 22, 2026, 09:00 PM UTC
Start Time: 10:00 AM PST - 09/16/26 End Time: 01:35 AM PST - 09/22/26 Previously reported issues with 2-Way SMS delivery toward Brazil (BR)have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01237719
Read the full incident report →
Notice September 16, 2026 - Detected by Pingoru
- Sep 16, 2026, 08:58 AM UTC
- Resolved
- Sep 17, 2026, 08:34 AM UTC
- Duration
- 23h 36m
Timeline · 2 updates
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investigating Sep 16, 2026, 08:58 AM UTC
Dear Customers and Partners, We are currently experiencing a temporary disruption affecting our internal support systems. As a result, responses to support requests may take longer than usual. Our team is actively monitoring the situation and working to minimize any impact on our service. We appreciate your patience and understanding while normal response times are restored. If you have any questions, please contact us at [email protected].
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resolved Sep 17, 2026, 08:34 AM UTC
Dear Customers and Partners, Previously reported disruption affecting our internal support systems has been resolved. Start time: 09/16 07:50 AM UTC+0 End time: 09/16 03:26 PM UTC+0 Response times are back to normal. We sincerely apologize for any issues. If you have any questions, please contact us at [email protected].
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 04:56 AM UTC
- Resolved
- Sep 16, 2026, 07:52 AM UTC
- Duration
- 2h 55m
Affected: NA & LATAM - All countriesColombia
Timeline · 2 updates
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investigating Sep 16, 2026, 04:56 AM UTC
Start Time: 09:13 PM PST - 09/15/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01236816
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resolved Sep 16, 2026, 07:52 AM UTC
Start Time: 09:13 PM PST - 09/15/26 End Time: 12:06 AM PST - 09/16/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01236816
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 11:42 AM UTC
- Resolved
- Sep 16, 2026, 12:50 AM UTC
- Duration
- 13h 8m
Affected: Belgium
Timeline · 2 updates
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investigating Sep 15, 2026, 11:42 AM UTC
Start Time: 04:07am PDT - 09/15/2026 End Time: Ongoing We received notification that Orange (Mobistar) (206/10;08) from Belgium (BE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01236355
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resolved Sep 16, 2026, 12:50 AM UTC
Start Time: 04:07am PDT - 09/15/2026 End Time: 08:00am PDT - 09/15/2026 We received notification that the network issues previously reported by Orange (Mobistar) (206/10;08) from Belgium (BE) have been resolved. Orange (Mobistar) (206/10;08) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236355
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 11:24 AM UTC
- Resolved
- Sep 15, 2026, 01:20 PM UTC
- Duration
- 1h 55m
Affected: Belgium
Timeline · 2 updates
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investigating Sep 15, 2026, 11:24 AM UTC
Start Time: 04:10am PDT - 09/15/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Belgium (BE). Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01236364
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resolved Sep 15, 2026, 01:20 PM UTC
Start Time: 04:10AM PDT - 09/15/26 End Time: 5:56AM PDT - 09/15/26 Previously reported issues with 2-Way SMS delivery toward Belgium (BE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01236364
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 06:59 AM UTC
- Resolved
- Sep 15, 2026, 09:09 AM UTC
- Duration
- 2h 9m
Affected: Malaysia
Timeline · 2 updates
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investigating Sep 15, 2026, 06:59 AM UTC
Start Time: 11:54pm PDT - 09/14/26 End Time: Ongoing We received notification that DiGi Telecommunications Sdn Bhd (502/10;16;154) from Malaysia (MY) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01236160
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resolved Sep 15, 2026, 09:09 AM UTC
Start Time: 11:54 PM PDT - 09/14/26 End Time: 01:06 AM PDT - 09/15/26 We received notification that the network issues previously reported by DiGi Telecommunications Sdn Bhd from Malaysia (MY) have been resolved. DiGi Telecommunications Sdn Bhd end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236160
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 12:14 AM UTC
- Resolved
- Sep 15, 2026, 02:55 AM UTC
- Duration
- 2h 40m
Affected: EMEA - All countries
Timeline · 2 updates
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investigating Sep 15, 2026, 12:14 AM UTC
Start Time: 05:07PM PDT- 09/14/26 End Time: Ongoing We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01236051
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resolved Sep 15, 2026, 02:55 AM UTC
Start Time: 05:07PM PDT- 09/14/26 End Time: 07:19PM PDT - 09/14/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01236051
Read the full incident report →
