TeleSign Outage History

TeleSign partial outage · 5 active incidents View live status →

TeleSign had 215 outages in the last 2 years totaling 181h 0m of downtime — averaging 8.8 incidents per month.

There were 215 TeleSign outages since January 13, 2025 totaling 181h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.telesign.com

Minor August 5, 2026

Operator Alert - Angola (AO) - Unitel (631/02) - 08/04/26

Detected by Pingoru
Aug 05, 2026, 05:18 AM UTC
Resolved
Aug 05, 2026, 08:03 AM UTC
Duration
2h 44m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Aug 05, 2026, 05:18 AM UTC

    Start Time: 10:15pm PDT - 08/04/26 End Time: Ongoing We received notification that Unitel (631/02) from Angola (AO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01214993

  2. resolved Aug 05, 2026, 08:03 AM UTC

    Start Time: 10:15pm PDT - 08/04/26 End Time: 11:55pm PDT - 08/04/26 We received notification that the network issues previously reported by Unitel (631/02) from Angola (AO) have been resolved. Unitel (631/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01214993

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Notice August 5, 2026

Possible Delays

Detected by Pingoru
Aug 05, 2026, 02:11 AM UTC
Resolved
Aug 05, 2026, 03:39 AM UTC
Duration
1h 27m
Affected: Intelligence
Timeline · 2 updates
  1. investigating Aug 05, 2026, 02:11 AM UTC

    Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].

  2. resolved Aug 05, 2026, 03:39 AM UTC

    Date: 08/04/2026 Start time: 06:34 PM PDT End Time: 06:44 PM PDT Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. We sincerely apologize for the inconvenience this may have caused you.

Read the full incident report →

Minor August 4, 2026

Operator Alert - Romania (RO) - RCS & RDS DigiMobil (226/05) - 8/4/26

Detected by Pingoru
Aug 04, 2026, 04:43 PM UTC
Resolved
Aug 04, 2026, 06:18 PM UTC
Duration
1h 35m
Affected: Romania
Timeline · 2 updates
  1. investigating Aug 04, 2026, 04:43 PM UTC

    Start Time: 9:36AM PDT - 8/4/26 End Time: Ongoing We received notification that RCS & RDS DigiMobil (226/05) from Romania (RO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01214759

  2. resolved Aug 04, 2026, 06:18 PM UTC

    Start Time: 9:36AM PDT - 8/4/26 End Time: 10:43AM PDT - 8/4/26 We received notification that the network issues previously reported by RCS & RDS DigiMobil (226/05) from Romania (RO) have been resolved. RCS & RDS DigiMobil (226/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01214759

Read the full incident report →

Minor August 4, 2026

Operator Alert - Germany (DE) - Telekom (T-Mobile/D1) (262/01;06;78) - 8/4/26

Detected by Pingoru
Aug 04, 2026, 09:16 AM UTC
Resolved
Aug 04, 2026, 10:08 AM UTC
Duration
52m
Affected: Germany
Timeline · 2 updates
  1. investigating Aug 04, 2026, 09:16 AM UTC

    Start Time: 2:14 AM PDT - 8/4/26 End Time: Ongoing We received notification that Telekom (T-Mobile/D1) (262/01;06;78) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01214369

  2. resolved Aug 04, 2026, 10:08 AM UTC

    Start Time: 2:14 AM PDT - 8/4/26 End Time: 2:49 AM PDT - 8/4/26 We received notification that the network issues previously reported by Telekom (T-Mobile/D1) (262/01;06;78) from Germany (DE) have been resolved. Telekom (T-Mobile/D1) (262/01;06;78) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01214369

Read the full incident report →

Minor August 3, 2026

Operator Alert - Kuwait (KW) - Ooredoo (Wataniya) (419/03)

Detected by Pingoru
Aug 03, 2026, 03:48 PM UTC
Resolved
Aug 03, 2026, 05:47 PM UTC
Duration
1h 59m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Aug 03, 2026, 03:48 PM UTC

    Start Time: 8:42 AM PST - 08/03/26 End Time: Ongoing We received notification that Ooredoo (Wataniya) (419/03) from Kuwait (KW) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01213774

  2. resolved Aug 03, 2026, 05:47 PM UTC

    Start Time: 8:42 AM PST - 08/03/26 End Time: 10:25 AM PST - 08/03/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (419/03) from Kuwait (KW) have been resolved. Ooredoo (Wataniya) (419/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01213774

Read the full incident report →

Minor August 3, 2026

2-Way service interruptions - Brazil (BR) - Claro (724/05;12;38)

Detected by Pingoru
Aug 03, 2026, 02:45 PM UTC
Resolved
Aug 05, 2026, 08:31 AM UTC
Duration
1d 17h
Affected: Brazil
Timeline · 2 updates
  1. investigating Aug 03, 2026, 02:45 PM UTC

    Start Time: 7:30AM PDT - 8/3/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Brazil (BR) - Claro (724/05;12;38). Please note that some of DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01213689

  2. resolved Aug 05, 2026, 08:31 AM UTC

    Start Time: 7:30AM PDT - 8/3/26 End Time: 9:47AM PDT - 8/4/26 Previously reported issues with 2-Way SMS delivery toward Brazil (BR) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01213689

Read the full incident report →

Minor July 29, 2026

Operator Alert - Kenya (KE) - Safaricom Limited (639/02)

Detected by Pingoru
Jul 29, 2026, 06:52 PM UTC
Resolved
Jul 29, 2026, 08:58 PM UTC
Duration
2h 5m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Jul 29, 2026, 06:52 PM UTC

    Start Time: 11:45 PDT - 07/29/26 End Time: Ongoing We received notification that Safaricom Limited (639/02) from Kenya (KE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01211431

  2. resolved Jul 29, 2026, 08:58 PM UTC

    Start Time: 11:45 AM PDT - 07/29/26 End Time: 12:52 PM PDT - 07/29/26 We received notification that the network issues previously reported by Safaricom Limited (639/02) from Kenya (KE) have been resolved. Safaricom Limited (639/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01211431

Read the full incident report →

Notice July 28, 2026

WhatsApp - Intermittent Availability

Detected by Pingoru
Jul 28, 2026, 09:08 AM UTC
Resolved
Jul 28, 2026, 10:23 AM UTC
Duration
1h 14m
Affected: WhatsAppWhatsAppMessaging API
Timeline · 2 updates
  1. investigating Jul 28, 2026, 09:08 AM UTC

    Dear Customers and Partners, We are currently experiencing a service disruption. Our Network Engineers team is working to identify the root cause and implement a solution. Once we have more information, we will make sure to update you.

  2. resolved Jul 28, 2026, 10:23 AM UTC

    Start Time: 06:05 UTC End Time: 10:11 UTC Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. We sincerely apologize for the inconvenience this may have caused you.

Read the full incident report →

Minor July 26, 2026

Operator Alert - United Kingdom (GB) - Lycamobile Limited (234/26)

Detected by Pingoru
Jul 26, 2026, 04:48 AM UTC
Resolved
Jul 26, 2026, 09:17 AM UTC
Duration
4h 28m
Affected: EMEA - All countriesUnited Kingdom
Timeline · 2 updates
  1. investigating Jul 26, 2026, 04:48 AM UTC

    Start Time: 09:44 PM PDT - 07/26/26 End Time: Ongoing We received notification that Lycamobile Limited (234/26) from United Kingdom (GB) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01209344

  2. resolved Jul 26, 2026, 09:17 AM UTC

    Start Time: 09:44 PM PDT - 07/25/26 End Time: 01:52 PM PDT - 07/26/26 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01209344

Read the full incident report →

Minor July 24, 2026

Operator Alert - Costa Rica (CR) - Claro (712/03) - 07/24/2026

Detected by Pingoru
Jul 24, 2026, 10:39 AM UTC
Resolved
Jul 24, 2026, 10:34 PM UTC
Duration
11h 54m
Affected: NA & LATAM - All countries
Timeline · 2 updates
  1. investigating Jul 24, 2026, 10:39 AM UTC

    Start Time: 03:35AM PDT - 07/24/2026 End Time: Ongoing We received notification that Claro (712/03) from Costa Rica (CR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01208736

  2. resolved Jul 24, 2026, 10:34 PM UTC

    Start Time: 3:35AM PDT - 07/24/2026 End Time: 2:45 PM PDT - 07/24/2026 We received notification that the network issues previously reported by Claro (712/03) from Costa Rica (CR) have been resolved. Claro (712/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01208736

Read the full incident report →

Minor July 24, 2026

Operator Alert - Guatemala (GT) - Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01;03) - 7/24/26

Detected by Pingoru
Jul 24, 2026, 08:30 AM UTC
Resolved
Jul 24, 2026, 12:06 PM UTC
Duration
3h 35m
Affected: NA & LATAM - All countries
Timeline · 2 updates
  1. investigating Jul 24, 2026, 08:30 AM UTC

    Start Time: 1:27 AM PDT - 7/24/26 End Time: Ongoing We received notification that Telecomunicaciones de GuatemalaS.A.(Sercom/Claro)) (704/01;03) from Guatemala (GT) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01208662

  2. resolved Jul 24, 2026, 12:06 PM UTC

    Start Time: 1:27 AM PDT - 7/24/26 End Time: 03:17AM PDT - 07/24/2026 We received notification that the network issues previously reported by GuatemalaS.A.(Sercom/Claro)) (704/01;03) from Guatemala (GT) have been resolved. GuatemalaS.A.(Sercom/Claro)) (704/01;03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01208662

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Minor July 24, 2026

Contact match, Sim swap and Number deactivation - Service Alert - United Kingdom EE

Detected by Pingoru
Jul 24, 2026, 06:55 AM UTC
Resolved
Jul 24, 2026, 12:25 PM UTC
Duration
5h 30m
Affected: EMEA - All countriesUnited KingdomContact match
Timeline · 3 updates
  1. identified Jul 24, 2026, 06:55 AM UTC

    Date: 7/23/2026 Start Time: 11:20 PM PDT End Time: Ongoing We received notification from our partner that Contact match, Sim swap, and Number deactivation are currently having issues in the United Kingdom EE, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. identified Jul 24, 2026, 07:51 AM UTC

    Addon Number deactivation has been recovered, and we are continuing to work towards complete resolution.

  3. resolved Jul 24, 2026, 12:25 PM UTC

    Date: 7/24/2026 Start Time: 11:20 PM PST 7/23/2026 End Time: 04:15 AM PST We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Read the full incident report →

Minor July 23, 2026

Operator Alert - Burundi (BI) - Onatel (642/03)

Detected by Pingoru
Jul 23, 2026, 08:41 PM UTC
Resolved
Jul 25, 2026, 03:10 AM UTC
Duration
1d 6h
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Jul 23, 2026, 08:41 PM UTC

    Start Time: 8:01 AM PST - 07/20/26 End Time: Ongoing We received notification that Onatel (642/03) from Burundi (BI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01206444

  2. resolved Jul 25, 2026, 03:10 AM UTC

    Start Time: 8:01 AM PST - 07/20/26 End Time: 2:47 PM PST - 07/24/26 We received notification that the network issues previously reported by Onatel (642/03) from Burundi (BI) have been resolved. Onatel (642/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01206444

Read the full incident report →

Minor July 23, 2026

Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 07/22/2026

Detected by Pingoru
Jul 23, 2026, 06:40 AM UTC
Resolved
Jul 23, 2026, 09:36 AM UTC
Duration
2h 55m
Affected: NA & LATAM - All countries
Timeline · 3 updates
  1. investigating Jul 23, 2026, 06:40 AM UTC

    Start Time: 11:30PM PDT - 07/22/2026 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01208061

  2. investigating Jul 23, 2026, 09:34 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 23, 2026, 09:36 AM UTC

    Start Time: 11:30PM PDT - 07/22/2026 End Time: 01:10AM PDT - 07/23/2026 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01208061

Read the full incident report →

Notice July 22, 2026

Voice API Alert - India service disruption

Detected by Pingoru
Jul 22, 2026, 02:57 PM UTC
Resolved
Jul 23, 2026, 04:13 AM UTC
Duration
13h 15m
Affected: APAC - All countries
Timeline · 2 updates
  1. investigating Jul 22, 2026, 02:57 PM UTC

    Start Time: 05:30 AM PDT - 07/22/2026 End Time: Ongoing We received notification that Voice in India is currently experiencing service disruption. We will inform you once the operator has come to a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Jul 23, 2026, 04:13 AM UTC

    Date: 07/22/2026 Start Time: 05:30 AM PDT End Time: 10:00 AM PDT We received notification that the network issues previously reported by our networking partner from India have been resolved. The end users should no longer experience delays in receiving VOICE calls, as all services are now functioning properly. On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].

Read the full incident report →

Notice July 22, 2026

Operator Alert - Senegal (SN) - Sentel (608/02) - 7/21/26

Detected by Pingoru
Jul 22, 2026, 05:55 AM UTC
Resolved
Jul 22, 2026, 10:49 AM UTC
Duration
4h 53m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Jul 22, 2026, 05:55 AM UTC

    Start Time: 10:51 PM PDT - 7/21/26 End Time: Ongoing We received notification that Sentel (608/02) from Senegal (SN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01207287

  2. resolved Jul 22, 2026, 10:49 AM UTC

    Start Time: 10:51 PM PDT - 7/21/26 End Time: 11:33 PM PDT - 7/21/26 We received notification that the network issues previously reported by Sentel (608/02) from Senegal (SN) have been resolved. Sentel (608/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01207287

Read the full incident report →

Minor July 21, 2026

2-Way service interruptions Ireland (IE)

Detected by Pingoru
Jul 21, 2026, 11:13 AM UTC
Resolved
Jul 21, 2026, 03:13 PM UTC
Duration
4h
Affected: Ireland
Timeline · 2 updates
  1. investigating Jul 21, 2026, 11:13 AM UTC

    Start Time: 04:10am PDT - 07/21/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Ireland (IE). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01206876

  2. resolved Jul 21, 2026, 03:13 PM UTC

    Start Time: 04:10am PDT - 07/21/26 End Time: 05:12am PDT - 07/21/26 Previously reported issues with 2-Way SMS delivery toward Ireland (IE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01206876

Read the full incident report →

Minor July 21, 2026

Operator Alert - Chile (CL) - Telefonica Movil de Chile (730/02)

Detected by Pingoru
Jul 21, 2026, 04:20 AM UTC
Resolved
Jul 21, 2026, 05:06 AM UTC
Duration
46m
Affected: NA & LATAM - All countriesChile
Timeline · 2 updates
  1. investigating Jul 21, 2026, 04:20 AM UTC

    Start Time: 09:16 PM PDT - 07/20/26 End Time: Ongoing We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01206689

  2. resolved Jul 21, 2026, 05:06 AM UTC

    Start Time: 09:16 PM PDT - 07/20/26 End Time: 09:51 PM PDT - 07/20/26 We received notification that the network issues previously reported by Telefonica Movil de Chile (730/02) from Chile (CL) have been resolved. Telefonica Movil de Chile (730/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01206689

Read the full incident report →

Minor July 19, 2026

2-Way service interruptions Netherlands (NL)

Detected by Pingoru
Jul 19, 2026, 08:41 PM UTC
Resolved
Jul 20, 2026, 11:18 AM UTC
Duration
14h 36m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Jul 19, 2026, 08:41 PM UTC

    Start Time: 01:00PM PDT - 07/19/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Netherlands (NL) . Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01206060

  2. resolved Jul 20, 2026, 11:18 AM UTC

    Start Time: 01:00PM PDT - 07/19/26 End Time: 02:30AMPDT - 07/20/26 Previously reported issues with 2-Way SMS delivery toward Netherlands (NL) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01206060

Read the full incident report →

Minor July 19, 2026

Operator Alert - Brazil (BR) - Algar (724/07;32;33;34) - 07/19/2026

Detected by Pingoru
Jul 19, 2026, 02:55 PM UTC
Resolved
Jul 20, 2026, 08:08 AM UTC
Duration
17h 12m
Affected: NA & LATAM - All countriesBrazil
Timeline · 2 updates
  1. investigating Jul 19, 2026, 02:55 PM UTC

    Start Time: 07:45AM PDT - 07/19/2026 End Time: Ongoing We received notification that Algar (724/07;32;33;34) from Brazil (BR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205986

  2. resolved Jul 20, 2026, 08:08 AM UTC

    Start Time: 07:45AM PDT - 07/19/2026 End Time: 12:12AM PDT - 07/20/2026 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar (724/07;32;33;34) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205986

Read the full incident report →

Minor July 18, 2026

Operator Alert - Slovenia (SI) - Telekom Slovenije d.d. (293/41)

Detected by Pingoru
Jul 18, 2026, 10:39 AM UTC
Resolved
Jul 18, 2026, 02:41 PM UTC
Duration
4h 2m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Jul 18, 2026, 10:39 AM UTC

    Start Time: 3:33 AM PDT - 07/17/26 End Time: Ongoing We received notification that Telekom Slovenije d.d. (293/41) from Slovenia (SI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205763

  2. resolved Jul 18, 2026, 02:41 PM UTC

    Start Time: 3:33 AM PDT - 07/18/26 End Time: 6:30 AM PDT - 07/18/26 We received notification that the network issues previously reported by Telekom Slovenije d.d. (293/41) from Slovenia (SI) have been resolved. Telekom Slovenije d.d. (293/41) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205763

Read the full incident report →

Minor July 18, 2026

Operator Alert - Slovenia (SI) - Telekom Slovenije d.d. (293/41)

Detected by Pingoru
Jul 18, 2026, 08:08 AM UTC
Resolved
Jul 18, 2026, 10:02 AM UTC
Duration
1h 53m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Jul 18, 2026, 08:08 AM UTC

    Start Time: 1:02 AM PST - 07/18/26 End Time: Ongoing We received notification that Telekom Slovenije d.d. (293/41) from Slovenia (SI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205732

  2. resolved Jul 18, 2026, 10:02 AM UTC

    Start Time: 1:02 AM PST - 07/18/26 End Time: 2:44 AM PST - 07/18/26 We received notification that the network issues previously reported by Telekom Slovenije d.d. (293/41) from Slovenia (SI) have been resolved. Telekom Slovenije d.d. (293/41) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205732

Read the full incident report →

Minor July 17, 2026

Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 07/17/26

Detected by Pingoru
Jul 17, 2026, 11:56 PM UTC
Resolved
Jul 18, 2026, 04:19 AM UTC
Duration
4h 22m
Affected: EMEA - All countries
Timeline · 2 updates
  1. investigating Jul 17, 2026, 11:56 PM UTC

    Start Time: 04:48 PM PDT - 07/17/26 End Time: Ongoing We received notification that Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205644

  2. resolved Jul 18, 2026, 04:19 AM UTC

    Start Time: 4:48 PM PDT - 07/17/26 End Time: 8:45 PM PDT - 07/17/26 We received notification that the network issues previously reported by Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205644

Read the full incident report →

Minor July 16, 2026

Operator Alert - Chile (CL) - Claro Chile (730/03) - 7/16/26

Detected by Pingoru
Jul 16, 2026, 11:37 PM UTC
Resolved
Jul 17, 2026, 01:10 AM UTC
Duration
1h 32m
Affected: Chile
Timeline · 2 updates
  1. investigating Jul 16, 2026, 11:37 PM UTC

    Start Time: 16:33PDT - 7/16/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205140

  2. resolved Jul 17, 2026, 01:10 AM UTC

    Start Time: 16:33PDT - 7/16/26 End Time: 06:09 PM PDT - 7/16/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205140

Read the full incident report →

Minor July 16, 2026

2-Way service interruptions - Colombia (CO) - 7/16/26

Detected by Pingoru
Jul 16, 2026, 10:22 PM UTC
Resolved
Jul 17, 2026, 12:07 AM UTC
Duration
1h 44m
Affected: Colombia
Timeline · 2 updates
  1. investigating Jul 16, 2026, 10:22 PM UTC

    Start Time: 13:34 PDT - 7/16/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Colombia (CO) - Multiple operators. Please note that all DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01205124

  2. resolved Jul 17, 2026, 12:07 AM UTC

    Start Time: 13:34 PDT - 7/16/26 End Time: 05:06 PM PDT - 7/16/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01205124

Read the full incident report →